저자의 연구 키워드

저자의 연구 키워드

#감사(Gratitude)

#감정노동(Emotional Labor)

#감정부조화(Emotional Dissonance)

#감정소진(Emotional Exhaustion)

#개념타당성

#고객 불량행동(Jaycustomers’ Behavior)

#고객불량불평행동(Abnormal Customer Complaints)

#구매의도(Purchase Intention)

#로그파일

#미국국립산업안전보건연구원(NIOSH)

#브랜드 커피 (Brand Coffee)

#사회적 지지(Social Support)

#서비스 사보타주(Service Sabotage)

#서비스 애착(service attachment)

#선택속성(Selection Attributes)

#성격유형

#소비비전(consumer vision)

#소비자 가치(consumer value)

#소비자 정체성(Consumer’s Identity)

#수렴타당성

#외식소비자

#웹 로그 파일

#웹로그

#인터넷마케팅

#자아표현성(self-expression)

#중요도-만족도 분석(Importance-Performance Analysis)

#직무 스트레스

#직무 스트레스 모델(Job Stress Model)

#직무만족

#직무스트레스(Job Stress)

#직무자원(Job Resources)

#직무태도(Work Attitude)

#측정도구개발

#칭찬(Praise)

#커피전문점(Coffee Shop)

#항공서비스 (airline service)

#호텔산업(Hotel Industry)

#확장된 계획행동이론 (Extended Theory of Planned Behavior)

#회복탄력성(Resilience)

#Administrator`s Leadership

#Attribute of Choice

#career commitment

#Convergent Validity

#Customer Satisfaction

#Discriminant Validity

#Encounter

#Franchise Bakery

#hotel employee

#Hotel Employees

#Individual Value

#Job satisfaction

#Job Stress

#LMX 질

#LMX Quality

#Measurement Development

#Model of Personality

#non-regular employee

#organizational characteristic

#organizational commitment

#Organizational Identification

#regular employee

#Restaurant Indstry Customer

#Re-visit Intentional

#Service Quality

#Service recovery performance

#social support

#Transactional Leadership

#Transformational Leadership

#Trust

#turnover intention

#Window Bakery

#Word-mouth Effect

#Work-family conflicts