저자의 연구 키워드

저자의 연구 키워드

#감정적 반응(Affective Response)

#고객 만족

#구전의도

#근로의욕(Work Desire)

#농촌지역 특산물축제

#방문만족

#상사신뢰(Trust in Supervisor)

#상사의 비인격적 감독

#상사지원(Supervisor's Support)

#서비스 성과(Service Performance Outcome)

#서비스 품질

#서비스 회복 성과(service recovery performance)

#선택속성(Selection Attributes)

#신뢰(Confidence)

#심리적 계약위반(Psychological Contract Violations)

#언어적 칭찬(Verbal Praises)

#영동포도축제

#이직의도(intention to resign)

#이직의도(Turnover Intention)

#조직몰입

#조직몰입(Organizational Commitment)

#조직지원지각(Perceived organizational Support)

#조직침묵

#조직침묵(Organizational Silence)

#지각 가치(기능적 차원, 감정적 차원, 사회적 차원)

#지각된 가치(Perceived Value)

#직무만족(job satisfaction)

#축제

#축제 서비스품질

#축제만족

#칭찬(Praises)

#커뮤니케이션(Communication)

#커피전문점(Coffee Shop)

#행동의도(Behavioral Intention)

#행동적 칭찬(Physical Praises)

#행위의도

#Abusive Supervision

#Behavioral Intentions

#Confucian culture

#coworker’s support

#Customer's Satisfaction

#F&B service

#Festival

#Festival Service Quality

#festival visit intention

#information trust

#Korean Wave

#MCSQ(Management Commitment to Service Quality)

#online word of mouth

#Organizational Commitment

#Organizational Silence

#Perceived Satisfaction of Festival

#quality of service

#rural special products festival

#secure the sustainability

#spiritual value

#Tourists' perceived Value(functional dimension, emotional dimension, and social dimension)

#turnover intention

#visit satisfaction

#WOM

#Yeongdong grape festival