The purpose of this study is to figure out job satisfaction of workers in the disabled residential facilities, find how to decrease turnover rate by analyzing job satisfaction factors, furnish basic data for establishing systematic and effective human resource management and personnel management system, and measure an economic factor, work environment factor, job specifications factor, external environment factor, human relations factor of job satisfaction factors, job satisfaction, and turnover intention.
For this, a survey was carried out on a population of 200 workers in 6 residential for the disabled facilities located in A city, Gyeongsangbuk-Do by stratified random sampling from Aug. 11 to Aug. 28, 2011, using 191 copies except improper 4 copies of collected 195 copies.
The main result of this study is as follows. First, the relationship between research variables showed that job satisfaction factors of workers in the disabled residential facilities, economic factor, work environment factor, job specifications factor, external environment factor, and human relations factor have a positive relationship with job satisfaction, and negative relationship with turnover intention. Second, workers in the disabled residential facilities showed the average moderate satisfaction by 3.13 in job satisfaction factors. Third, the difference in job satisfaction factors by sociological characteristics of workers in the disabled residential facilities showed that for sex, there is a difference in an economic factor, job satisfaction, and turnover intention. For service years, there was a difference in an economic factor, work environment factor, job specifications factor, external environment factor, human relations factor, job satisfaction, and turnover intention. For the number of the disabled, there was a difference in a work environment factor, job specifications factor, external environment factor, human relations factor, and turnover intention. Fourth, the relative influence between variables for job satisfaction factors of workers in the disabled residential facilities to improve job satisfaction showed that a human relations factor is the biggest influence, followed by a job specifications factor, economic factor, work environment factor, and external environment factor. Ffth, the relative influence for job satisfaction factors of workers in the disabled residential facilities to improve turnover intention showed that an economic factor is the biggest influence, followed by a external environment factor, job specifications factor, human relations factor, and work environment factor. Sixth, the biggest influence to job satisfaction factors of workers in the disabled residential facilities was turnover intention, and satisfaction of turnover intention had an effect on job satisfaction.