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논문 기본 정보

자료유형
학술저널
저자정보
Seung-Hee Lee (Yonsei University)
저널정보
담화·인지언어학회 담화와인지 담화와인지 제20권 제2호
발행연도
2013.8
수록면
213 - 237 (25page)

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초록· 키워드

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In conversation analysis, responses to requests have been explicated in sequential terms. As second pair parts of request-response adjacency pairs, responses have been normally treated as occurring in turns at talk constructed by a single party. This paper will show that responses to requests, in particular granting or fulfillment of requests, can be constructed over several sequences. In calls to an airline service, granting or fulfillment of customers’ requests for reservations involves several components of processing identification information. Those components implement making of the reservation and get dealt with step by step over the course of a set of sequences. The action of responding is thus constructed and completed over several sequences, as each of those components gets processed. This form of extended, sequential construction of responding is subject to collaboration between the parties, as each party may take the initiative to varying degrees in developing the sequences.

목차

1. Introduction
2. Background
3. Data and Method
4. Findings
5. Conclusion
References

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