지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
논문 기본 정보
- 자료유형
- 학술저널
- 저자정보
- 발행연도
- 2014.3
- 수록면
- 185 - 201 (17page)
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초록· 키워드
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The number of foreign tourists has increased and the demand of hotel rooms also has risen during the last few years. Following the demand, many hotels are planning to renovate their facilities or invest in new hotels. At this time, we must prepare methods that can improve their service quality in accordance with a quantitative growth of hotel industry. The purpose of this study is to find out problems of Tourism employee License System and produce remedies by using National Competency Standards of Accommodation Service.
Focus group interview method was conducted. The participants were selected among the experts who had been participated in development of NCS. 16 experts who were working or had worked at hotel joined in this Focus Group Interview.
The results of this research are presented as follows: First, the license should be added in accordance with analysis of NCS. Second, performance tests should be remedied by using job performance criteria of NCS. Third, the license system must be connected with job training course or formal education. Fourth, Government should support the obligatory employment of License holders. Fifth, hotel management should give license holders to preferential treatment in hiring and promotion.
Focus group interview method was conducted. The participants were selected among the experts who had been participated in development of NCS. 16 experts who were working or had worked at hotel joined in this Focus Group Interview.
The results of this research are presented as follows: First, the license should be added in accordance with analysis of NCS. Second, performance tests should be remedied by using job performance criteria of NCS. Third, the license system must be connected with job training course or formal education. Fourth, Government should support the obligatory employment of License holders. Fifth, hotel management should give license holders to preferential treatment in hiring and promotion.
목차
Abstract
I. 서론
II. 이론적 배경
III. 연구방법
IV. 연구결과
IV. 결론
참고문헌
참고문헌 (2)
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UCI(KEPA) : I410-ECN-0101-2015-320-001335260