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자료유형
학술저널
저자정보
저널정보
한국호텔외식관광경영학회 호텔경영학연구 호텔경영학연구 제8권 제2호
발행연도
1999.8
수록면
331 - 345 (15page)

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Recently, companies are increasingly establishing strategic alliances to shore up or enhance their competitive advantages in the marketplace. Because of the fast-paced and ever-changing business environment, the hotel industry also realizes that hotels should incorporate strategic alliances both to meet their customer`s needs and to achieve cutting-edge competitive advantages. The propose of this study is to examine the characteristics and differences in the existing strategic alliances in hotel industry, and to delineate an effective scheme of establishing the strategic alliance. To achieve these goals, this study employed several research methods, such as reviewing of existing literature, collecting internal/external secondary data relating to the strategic alliances in hotels, and interviewing with hotel marketers and experts of strategic alliances in order to draw a useful conclusion. The survey was conducted to 25 hotel managers who have worked for the hotel marketing for more than 10 years. The results indicate that when a hotel wants to consider a strategic alliance with other hotels, they first should take into consideration the location of prospective partner hotels. Second, they must consider what kind of service quality the partner may provide to their customers. Third, they have to consider the ranks and characteristics of partner hotels. Finally, they may consider how customers recognize and have an image on the prospective partner hotel. It can be suggested that regardless of the difference in size and clout of potential partners, an alliance must help each partner leverage a particular resource or resources to achieve their business goals.

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