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논문 기본 정보

자료유형
학술저널
저자정보
정명수 (조선대학교) 김기탁 (조선대학교) 고관호 (조선대학교)
저널정보
한국체육과학회 한국체육과학회지 한국체육과학회지 제23권 제6호 (인문사회과학 편)
발행연도
2014.12
수록면
719 - 733 (15page)

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초록· 키워드

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The purpose of this study is to examine the professional baseball smartphone application users to investigate the relationships between quality characteristic factors of the application, customer satisfaction, and continuous use of the application. The survey was carried out on users who visited metropolitan city baseball stadiums and had experience using professional baseball smartphone application. Out of the 400 questionnaires were distributed to viewing spectators, 365 were collected and finally analyzed as completes. The results were analyzed using frequency analysis, factor analysis, reliability analysis, and correlation analysis using SPSS Win Ver. 18.0. Through Amos 18, confirmatory factor analysis and structural equation modeling were conducted. The results of the study are as follows. First, among the sub factors such as contents, design, usability, and promotion of the smartphone application, the contents, design, and usability plays an important for customer satisfaction. Second, among the sub factors such as contents, design, usability, and promotion of the smartphone application, the contents, design, and promotion plays an important for application reuse. Third, the customer satisfaction of the application plays important role in the continuous use of application.

목차

Abstract
Ⅰ. 서론
Ⅱ. 연구방법
Ⅲ. 결과
Ⅳ. 논의
Ⅴ. 결론 및 제언
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UCI(KEPA) : I410-ECN-0101-2016-692-001017497