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Subject

Analytical Study on Classification and Service Quality Improvement for Keyword & Blog Advertising Marketing Services
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검색 광고 마케팅 서비스 유형 분석과 서비스 품질 개선방안

논문 기본 정보

Type
Academic journal
Author
Yoon-Ho Choi (한국기술교육대학교) Jae-Won Lee (한국기술교육대학교)
Journal
The Korea Contents Society JOURNAL OF THE KOREA CONTENTS ASSOCIATION Vol.15 No.11 KCI Accredited Journals
Published
2015.11
Pages
456 - 466 (11page)

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Result
Analytical Study on Classification and Service Quality Improvement for Keyword & Blog Advertising Marketing Services
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Abstract· Keywords

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This study is focusing to the keyword and blog advertising marketing services that are implementing a viral marketing utilizing keyword searches of the search portal and advertiser’s blogs with convergent way. Through a case study for the company operating the service to pinpoint consumers to the advertisers site by indirect exposure via keyword advertising blog at the top of the search results, we analyzed the primitive service operation model on transactional relationship between the business players. We have a research purpose to generate improvement alternatives for the company’s keyword advertising marketing services and operation solution using the survey study on the service quality perception and the perceptional gap between user groups. As results of study, we founded 4 types of the service solution and 4 models of service operating architecture on the transactional relations, and we recommended some improvements on the service and solution operation based on the SERVQUAL questionnaire analysis of the difference between the ads sponsor group and ads agency group.

Contents

요약
Abstract
Ⅰ. 연구배경
Ⅱ. 문헌연구
Ⅲ. 검색광고 마케팅 서비스 유형과 구조
Ⅳ. 서비스 품질의 조사 및 분석
Ⅴ. 결론
참고문헌

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UCI(KEPA) : I410-ECN-0101-2016-004-002185058