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Comparison of satisfaction and need on nursing service perceived by the patients and nurses
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입원환자와 간호사의 간호요구도 및 간호서비스 만족도 비교연구

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Type
Academic journal
Author
Journal
The Korean Data and Information Science Society Journal of the Korean Data And Information Science Society Vol.26 No.1 KCI Excellent Accredited Journal
Published
2015.2
Pages
169 - 177 (9page)

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Comparison of satisfaction and need on nursing service perceived by the patients and nurses
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Abstract· Keywords

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This study evaluates the need of nursing (NN) and satisfaction on nursing service (SNS) in patients and nurses. Questionnaires were completed by 105 patients and 105 nurses in one hospital. The mean score of NN was 3.73±0.76 for patients and 3.88±0.60 for nurses (t=9.23, p<.001). The top score came from cure territory, while the lowest from physical territory in both patients and nurses. The mean score of SNS was 3.35± 0.74 for patients and 3.31± 0.44 for nurses (t=3.88, p<.001). The top score came from cure territory, while the lowest from physical territory in both patients and nurses. When NN and SNS are compared, the score of NN was higher than that of SNS in both patients (t=3.77, p<.001) and nurses (t=9.23, p<.001). As a result, they provided unsatisfactory nursing services, although nurses worked hard to improve them. Nurse administrators should develop strategies and apply them.
#Need #nurse #간호사 #간호서비스 만족도 #환자 #patient #satisfaction #간호요구도

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1. [학위논문] - Ahn, E. S. / 2009 / Comparison of satisfaction in nursing service perceived by the patients and the nurses / M. S. / Kongju National University google schola 2. [학위논문] - Bae, M. H. / 2008 / A study on nursing needs and satisfaction of inpatients / M. S. / Hallym University google schola 3. [학술지(정기간행물)] - 조용준 / 2013 / 브랜드 자산가치 지수 모형 개발 및 브랜드 가치 향상을 위한 전략방향 : 수협을 중심으로 / 한국데이터정보과학회지 24 (6) : 1231 ~ 1239 dbpia 4. [학위논문] - Choi, E. J. / 2007 / A study on nursing needs and satisfaction of elderly inpatients / M. S. / Hanyang University google schola 5. [학술지(정기간행물)] - Fox, J. G. / 1981 / A different approach to sociodemographic predictors of satisfaction with health care / Social Science and Medicine 15 : 557 ~ 564 google schola

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