지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
논문 기본 정보
- 자료유형
- 학술저널
- 저자정보
- 발행연도
- 2012.9
- 수록면
- 50 - 63 (14page)
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초록· 키워드
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The purpose of this paper lies on analyzing any correlation between personal traits and performance of hospitality workers, which in turn will be used in effectively managing human resources of the hospitality industry. Consider the result of the research, First, the 1st group of employees is more likely to desire to communicate their ideas with others. They tend to be relatively liberal and engage in many different types of recreational activities. Therefore, in order to improve their work performance and satisfaction from work, they should be encouraged to engage in versatile and creative recreational activities. Second, the 4th group of employees should be encouraged in expressing their opinions and emotion. Despite of common assumptions that this personality may hinder employees from having fulfilling work relations, the statistical analysis showed that they tend to be satisfied in terms of communication and the specificity of work responsibility. Third, the other two groups (2nd and 3rd types) showed that they enjoy their work and tend to be creative, their emotion or personal feelings get in the way of their work performances. This finding suggests that an excessively emotional or strongly opinionated person may not suitable the hospitality industry work.
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UCI(KEPA) : I410-ECN-0101-2018-326-002146716