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자료유형
학술저널
저자정보
저널정보
한국호텔관광학회 호텔관광연구 호텔관광연구 제15권 제2호 (통권 제49권)
발행연도
2013.6
수록면
418 - 437 (20page)

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The purpose of this study was to determine the effectiveness of education/training to casino employees and the relationship of the effectiveness of such education/training with job satisfaction and turnover intention. To achieve the objective of this study, the hypothesis and research model was formed with reference to the preceding studies and literature, and such hypothesis was validated by empirical analysis. The results of this study can be summarized as follows: First, only the organization environment was found to have a significant positive(+) effect on job environment based on the results of investigation that looked into how the elements related to the effectiveness of education/training for casino employees would affect the job environment among the job satisfaction elements. Moreover, the results of the investigation, which considered the effect on the job evaluation among the job satisfaction elements, showed that only the organization environment had a significant positive(+) effect on job evaluation. Second, the results of investigation, which examined how the elements related to the effectiveness of education/training for casino employees would affect the turnover intention, showed that the organization environment element and job performance element had a significant negative(-) effect. Third, the results of the investigation, which looked into how the elements related to satisfaction of casino employees with job satisfaction would affect the turnover intention, showed, that the job environment had the greatest significant negative(-) effect, followed by the welfare, job evaluation, wage, etc.

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