지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
논문 기본 정보
- 자료유형
- 학술저널
- 저자정보
- 발행연도
- 2013.12
- 수록면
- 245 - 266 (22page)
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초록· 키워드
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The purpose of this study is to conceptually define the employees` perceived stereotype, and to identify the impacts that these stereotypes have on the evaluation of employees in hotel and resort firms, focusing on the moderating role of communication, the frequency of contact between employees. Data were collected from ten deluxe hotels(four-star or above) in Seoul and five resorts in Kangwon and Jeonbuk provinces of Korea, and a total of 367 responses were used for further analyses. Three stereotype factors of ‘job factor,’ ‘individual factor,’ and ‘family factor’ exhibited significant impacts on the evaluation of employees, whereas no significant effect was found in ‘social factor``. The results imply that frequent communication between employees in hotel and resort firms can lead to a change in stereotyping or prejudice between employees, thereby enabling them to evaluate other employees more clearly.
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UCI(KEPA) : I410-ECN-0101-2018-326-002145582