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Diagnostic Method for Logistics Services Level on National Industrial Complexes, Airports and Seaports
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국가산업단지 및 수출입 공항·항만의 물류서비스 수준 진단방법 개발

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Type
Academic journal
Author
HUR, Sung Ho (한국교통연구원) JEONG, Seung-Ju (한국교통연구원)
Journal
The Korea Port Economic Association Journal of Korea Port Economic Association Vol.35 No.1 KCI Accredited Journals
Published
2019.3
Pages
97 - 115 (19page)
DOI
10.38121/kpea.2019.03.35.1.97

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Diagnostic Method for Logistics Services Level on National Industrial Complexes, Airports and Seaports
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Abstract· Keywords

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National industrial complexes, airports, and seaports are major logistics nodes and the availability of their logistics services is a key factor for the successful operation of entire supply chains. For this reason, the central government has established a plan for their development and is investing in development projects. However, some difficulties exist in project prioritization and investment plan creation owing to the absence of a clear appraising method. For a smooth flow of national logistics and efficient investment on facilities, it is necessary to diagnose the logistics facilities" present conditions and practice sustainable management. In this study, a diagnostic method for logistics services, which consists of service factors and facility factors, is proposed. Adopting the method, facility factors can be prioritized to improve facilities" services; further, a standard procedure is proposed to support decision making for effective investments in logistics facilities. The method is applied to actual logistics facilities (three national industrial complexes, three seaports, and two airports) and the results indicate that it can be effectively applied to actual logistics facilities.
#Diagnostic Method for Logistics Services #Logistics Services Satisfaction Index #Logistics Facilities Satisfaction Index #물류서비스 수준 진단 #물류서비스 만족도 #물류시설 만족도

Contents

Abstract
Ⅰ. 서론
Ⅱ. 선행연구 고찰
Ⅲ. 진단요소 도출 및 진단방법 개발
Ⅳ. 진단방법의 적용분석
Ⅴ. 결론
참고문헌
국문요약

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UCI(KEPA) : I410-ECN-0101-2019-323-000544002