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자료유형
학술저널
저자정보
저널정보
관광경영학회 관광경영연구 관광경영연구 제17권 제1호
발행연도
2013.1
수록면
299 - 325 (27page)

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The purpose of this study was to identify the effects of job embeddedness of travel agency employees on organizational citizenship behaviors and remaining in organization. It was tried to identify the effects of job embeddedness on organizational citizenship behaviors and the effects of job embeddedness on the identification of organization of remaining in organization and voluntary turnover intention, to verify the mediating effects of organizational citizenship behaviors in these relationships, to provide basic materials for retention and turn‐over management that can be applied to HRD in travel agencies based on the study results in order to improve practical meaning of the study, and to try to find HRD strategy to improve job embeddedness through empirical analysis. Job embeddedness is an important element influencing organizational citizenship behaviors and at the same time it reduces turnover intention of employees by letting them stay in the organization and sympathizing with the identification of organization. Although there have not been many studies on travel agencies, it is expected to study how to secure core resources, retain employees and reduce turnover intentions with in‐depth studies and empirical analysis in the future studies and to contribute to turnover management and organization management significantly.

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