지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
초록· 키워드
오류제보하기
This study aims to examine how hotel FandB employees' self efficacy and job characteristics, one of environmental variants, can influence his psychological burnout in performing his duty. It is also another goal of this study to provide strategic materials through making out preventive measures against the psychological burnout. To accomplish the goals, a field survey was conducted on the FandB employees' of the Deluxe hotels in Seoul area. The results of this study, based on a positive analysis, could be summarized as follows. First, the skill variety, task significance, task identity, autonomy and feedback turned out to have affirmative effects on hotel FandB employee's self efficacy. Second, the autonomy and feedback turned out to have a negative effect on hotel FandB employees' emotional exhaustion. Third, the autonomy turned out to have a negative effect on hotel FandB employees' dehumanization. Fourth, the feedback turned out to have a negative effect on the decrease of hotel FandB employees' sense of achievement. Fifth, hotel FandB employee's self efficacy turned out to have a negative effect on his emotional exhaustion, dehumanization and the decrease of his sense of achievement.
목차
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참고문헌 (37)
참고문헌 신청
Bandura, A / 1986 / Social Foundations of Thought and Action: A Social Cognitive Theory / Prentice-Hall : 391 ~
Bandura, A / 1997 / Self Efficacy: Toward a unifying Theory of Behavioral Change / Psychological Review 84 (1) : 84 ~ 93
Bandura, A. / 1989 / Impact of Conceptions of Ability on Self-Regulatory Mechanisms and Complex Decision Making / Journal of Personality and Psychology 56 (5) : 407 ~ 415
Chen, G. / 2001 / Validation of a New General Self-Efficacy Scale / Organizational Research Methods 1 (4) : 62 ~ 83
Eden / 1993 / Self-Efficacy Training to Speed Preemployment: Helping People to Help Themselves / Journal of Applied Psychology 78 (3) : 352 ~ 360
Bandura, A / 1997 / Self Efficacy: Toward a unifying Theory of Behavioral Change / Psychological Review 84 (1) : 84 ~ 93
Bandura, A. / 1989 / Impact of Conceptions of Ability on Self-Regulatory Mechanisms and Complex Decision Making / Journal of Personality and Psychology 56 (5) : 407 ~ 415
Chen, G. / 2001 / Validation of a New General Self-Efficacy Scale / Organizational Research Methods 1 (4) : 62 ~ 83
Eden / 1993 / Self-Efficacy Training to Speed Preemployment: Helping People to Help Themselves / Journal of Applied Psychology 78 (3) : 352 ~ 360
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