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A Study on A Conflict Information Database for Public Conflict Management - Based on the Needs of Conflict Management Professionals and Stakeholders -
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공공갈등관리를 위한 갈등정보체계(DB)의 구축 및 활용방안 연구: 갈등관리전문가 및 이해당사자의 인식을 중심으로

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Type
Academic journal
Author
Journal
The Korean Association For Comparative Government 한국비교정부학보 한국비교정부학보 제16권 제1호 KCI Accredited Journals
Published
2012.1
Pages
271 - 294 (24page)

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A Study on A Conflict Information Database for Public Conflict Management - Based on the Needs of Conflict Management Professionals and Stakeholders -
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Abstract· Keywords

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Improvement of public conflict management system has been key agenda for administrations in Korea since early 2000s. Despite major efforts to institutionalize alternative dispute resolution and participatory governance, public conflicts do not seem to be managed effectively. This paper focuses on the roles of information as one of the components in conflict management system with an assumption that some information may affect perception and strategies of stakeholders in ways to motivate them to use more efficient and effective mechanisms rather than strategies that rely on power or rights. This paper surveyed the needs and perceptions of conflict management professionals and stakeholders about necessary information to help them resolve conflict more effectively. This paper argues that establishing conflict information database may contribute to improving current conflict management system in Korea.
#갈등관리체계 #갈등정보체계 #갈등전문가 #중립자 #이해당사자 #인식조사 #Conflict Management System #Conflict Information Database #Professional Neutral #Stakeholder #Perception

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References (36)

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Bazerman, M. H. / 1992 / The Role of Fairness Considerations and Relationships in a Judgmental Perspective of Negotiation, In Barriers to the Negotiated Resolution of Conflict / W. W. N google schola Bingham, Gail / 1986 / Resolving Environmental Disputes: A Decade of Experience / Conservation Foundation google schola Freeman, Jody / 2000 / Regulatory Negotiation and the Legitimacy Benefit / N.Y.U. Environmental Law Journal 9 (1) : 60 ~ 151 google schola Fung, Archon / 2003 / Countervailing Power in Empowered Participatory Governance, In Deepening Democracy: Institutional Innovations in Empowered Participatory Governance / Verso : 259 ~ google schola Gilson, R. J. / 1992 / Cooperation and Competition in Litigation: Can Lawyers Dampen Conflict, In Barriers to the Negotiated Resolution of Conflict / W. W. Norton google schola

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