지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
초록· 키워드
오류제보하기
Purpose: The purpose of this study was to investigate parent expectation and satisfaction with respect to pediatric inpatient care and to identify the variables related to parent satisfaction. Methods: The study was conducted in pediatric wards of a tertiary children’s hospital in Korea. The participants were 361 parents of children who were inpatients. Data were collected using a structured questionnaire (The Pediatric Family Satisfaction Questionnaire) at the time of discharge. Results: The highest parent expectation domain was medical service. The parents were most satisfied with nursing service and least satisfied with general hospital service and accommodation. The parents expressed lower satisfaction with hospital facilities, equipment,noise, cleanliness, and communication by health care professionals. Parents with younger children reported higher expectation from the complete hospital service and those who had a longer length of stay reported higher expectation from the nursing service. Conclusion: To improve the quality of hospital services, we need to understand parent expectation and improve and provide clear communication. In addition, the general hospital service and accommodation should not be overlooked for improvement.
목차
등록된 정보가 없습니다.
참고문헌 (27)
참고문헌 신청
Ammentorp, J / 2006 / Determinants ofpriorities and satisfaction in pediatric care / PediatricNursing 32 (4) : 333 ~ 340
Ammentorp, J. / 2005 / Parents' prioritiesand satisfaction with acute pediatric care / Archivesof Pediatrics & Adolescent Medicine 159 (2) : 127 ~ 131
Baron-Epel, O / 2001 / Evaluationof the consumer model: Relationship between patients'expectations, perceptions and satisfaction withcare / International Journal for Quality
Biley,F.C / 1994 / Effects of noise in hospitals / British Journalof Nursing 3 (3) : 110 ~ 113
Bragadottir, H. / 2002 / Psychometric instrumentevaluation: The pediatric family satisfaction questionnaire / Pediatric Nursing 28 (5) : 475 ~ 482
Ammentorp, J. / 2005 / Parents' prioritiesand satisfaction with acute pediatric care / Archivesof Pediatrics & Adolescent Medicine 159 (2) : 127 ~ 131
Baron-Epel, O / 2001 / Evaluationof the consumer model: Relationship between patients'expectations, perceptions and satisfaction withcare / International Journal for Quality
Biley,F.C / 1994 / Effects of noise in hospitals / British Journalof Nursing 3 (3) : 110 ~ 113
Bragadottir, H. / 2002 / Psychometric instrumentevaluation: The pediatric family satisfaction questionnaire / Pediatric Nursing 28 (5) : 475 ~ 482
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