지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
초록· 키워드
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Purpose: The purpose of this study was to analyze key performance indicators using a balanced scorecard in thenursing department of hospitals, and to find useful suggestions for future research. Methods: Before starting theliterature search clear inclusion and exclusion criteria were determined. After that, were viewed 41 studies fromthe RISS, KISS, National assembly library, and NDSLDB. Data were collected on October 17, 2013. Researchersdeveloped an analytic framework for thel iterature review using a balanced score card development process andconstruction steps of previous studies. This framework had 10 steps related to the balanced score card developmentprocess. Results: A total of 10 studies met the inclusion and exclusion criteria. We identified 234 key performanceindicators for the nursing department. The average number was 6.6 in finance perspective, 8.6 in perspective ,11.9 in internal process perspective, and 6.2 in learning and growth perspective. We found that 173 indicators hadbeen cited only once. 61 indicators were cited over twice. Further, 8 indicators employed different perspectives ondifferent studies. Conclusion: The results of the present study summarize useful information on recent trends onkey performance indicators using a balanced score card in the nursing department of hospitals. These results willhelp develop key performance indicators and provide directions for future research.
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참고문헌 (22)
참고문헌 신청
Choi, B. H. / 2011 / One book is enough to master BSC / Edambooks
Kang, K. H. / 2003 / Development of the balanced scorecard for the hospital nursing unit / Doctor / Yonsei University
Kaplan R. S. / 1992 / The balanced scorecard -measures that drive performance / Harvard Business Review : 71 ~ 79
Kim, H. K. / 2001 / Strategic performance management BSC (balanced scorecard) / Sigmainsight Company
Lee, K. Y. / 2013 / The development of performance indicators for hospital nursing units and estimation of weighted value / master / Seoul University
Kang, K. H. / 2003 / Development of the balanced scorecard for the hospital nursing unit / Doctor / Yonsei University
Kaplan R. S. / 1992 / The balanced scorecard -measures that drive performance / Harvard Business Review : 71 ~ 79
Kim, H. K. / 2001 / Strategic performance management BSC (balanced scorecard) / Sigmainsight Company
Lee, K. Y. / 2013 / The development of performance indicators for hospital nursing units and estimation of weighted value / master / Seoul University
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