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학술저널
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한국관광산업학회 Tourism Research Tourism Research 제38권 제2호
발행연도
2013.1
수록면
1 - 17 (17page)

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The objectives of this study are to analyze the difference of Self-monitoring of Hotel employee on emotional dissonance and job satisfaction. A questionnaire consisted of 28 items for a Self-monitoring scale, Emotional Dissonance and Job Satisfaction, these items. It used the Self-monitoring scale developed by Snyder(1974) who focused on individual behavior, which has been recently paid attention in the field of social psychology. It is considered that the result of this study contributes to academic world from two extensive points of view. One is that this study was conducted without any previous studies on Self-monitoring and was performed to arrange the concept of Job Satisfaction in the stream. Another one is that this research proved the influence of Self-monitoring on the Hotel Employee focused on Emotional Dissonance and Job Satisfaction. As a result of this study could come to the following findings: There was a significant difference in Self-monitoring scores of hotel employee in the Emotional Dissonance and Job Satisfaction. Finally, Hotel employee’s job satisfaction that has relevance to social psychological differences of individuals.

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