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Service Design Guideline for Maker Space
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메이커 스페이스를 위한 서비스 디자인 가이드 라인

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Type
Academic journal
Author
Journal
The Korea Society of Digital Policy & Management 디지털융복합연구 디지털융복합연구 제17권 제2호 KCI Accredited Journals
Published
2019.1
Pages
389 - 397 (9page)

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Service Design Guideline for Maker Space
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Abstract· Keywords

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The purpose of this study is to present guidelines for service design for efficient operation of Maker Space due to the proliferation of Maker Movement. First, we investigate the literature survey and prior research on the definition and status of Maker space. Second, we performed video ethnography, participant observation and in-depth interview on maker space service by qualitative survey method. Third, we analyze the surveyed contents and present guidelines such as Persona or Blueprint for maker space. We classify Maker space into general lab and professional lab, derive Persona from each Maker space, and establish Blueprint to provide guidelines for design and operation. It is expected that the Maker space service design presented in this study can be used as a guideline to help the service improvement of the existing Maker space and the planning, design and operation of the new Maker space.
#Maker #Maker Space #Maker Culture Movement #Service Design #Persona #Blue Print

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References (15)

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C. Anderson / 2012 / Makers: The New Industrial Revolution / Random House google schola Center for Creative Economy and Innovation / Center for Creative Economy and Innovation google schola Civic Creative Center google schola E. S. Lee / 2016 / Suggestion on Modified Models of Service Blueprint for Product-Service System google schola M. Hatch / 2014 / The maker movement manifesto / McGraw-Hill Education google schola

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