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The Effects of APT Management and Residence Quality on Residence Satisfaction and Recommendation Intention
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아파트단지 관리와 주거품질이 주민들의 주거만족 및 추천의도에 미치는 영향

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Type
Academic journal
Author
Yong Jun In (충남대학교) Deog Seong Oh (충남대학교)
Journal
Korea Academy Industrial Cooperation Society Journal of the Korea Academia-Industrial cooperation Society Vol.21 No.6 KCI Accredited Journals
Published
2020.6
Pages
552 - 562 (11page)

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The Effects of APT Management and Residence Quality on Residence Satisfaction and Recommendation Intention
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Abstract· Keywords

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This study examined the effects of apartment complex management and residential quality on the residents" residential satisfaction and recommendation intentions. A survey was conducted on the residents of an apartment complex in Doan, Daejeon. Statistical analysis was analyzed using the SPSS 25.0 program. Exploratory factor analysis (EFA) was carried out to verify the validity of the measurement tools for apartment complex management, residential quality, living satisfaction, and recommendation intention. The Cronbach"s α coefficient was evaluated to verify the reliability of the measurement tools. Multi-regression analyses were conducted to verify the research hypotheses. As a result, the following main results were derived. First, maintenance factors and living management factors among apartment complex management factors were found to have a significant effect on the residents" residential satisfaction. Second, among the factors of residential quality in apartment complexes, convenience, safety, comfortability, and economy had a significant effect on residential satisfaction. Third, residential satisfaction had a significant effect on the recommendation intention. Overall, the factors of apartment complex management and residential quality affecting residential satisfaction and recommendation intentions were derived.
#Dajeon City #APT Management #Residential Quality #Residential Satisfaction #Recommendation Intention

Contents

요약
Abstract
1. 서론
2. 이론적 배경
3. 연구방법
4. 연구결과
5. 결론 및 제언
References

References (16)

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Y. S. Cha, A Study on the Affecting of Apartments management service quality on Residential Satisfaction Level and the Intention of Recommendation-Focused on Metropolitan Apartments- , Doctoral Thesis in Graduate School of Seoul Venture University, 2014. google schola H. Y. Cho, A Study for Residence Satisfaction and Investment Value Which are Influenced by Efficient Management of Apartment Houses , Doctoral Thesis in Graduate School of Kyonggi University, 2012. google schola Y. H. Seol, S. J. Chae, A Study on the Residential Satisfaction of Public Rental Housing in Chungbuk, Journal of the Korea Academia-Industrial Cooperation Society , Vol. 14, No. 9, pp.4552-4559, 2013. google schola M. S. Lee, “Influence of New Town Residents’ Housing Value of an Apartment House on Housing Satisfaction and Customer Loyalty-With focus on the 2nd term new town case-”, Journal of the Korea Academia-Industrial Cooperation Society , Vol. 17, No. 10, pp.412-425, 2016. google schola Y. S. Cha, M. S. Choi, “A Study on the Impact of Apartment management service quality on the Residential Satisfaction Level, and the Intention of Recommendation”, Residential Environment , Vol. 12, No. 1, pp.1-17, 2014. google schola

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UCI(KEPA) : I410-ECN-0101-2020-505-000899976