지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
논문 기본 정보
- 자료유형
- 학술저널
- 저자정보
- 발행연도
- 2020.8
- 수록면
- 345 - 356 (12page)
- DOI
- 10.5143/JESK.2020.39.4.345
이용수
초록· 키워드
오류제보하기
Objective: The purpose of this study is to derive the practical aspects and potential problems of the charting, and increase the efficiency of nursing work.
Background: Since the duties of nurses have increased over the years, the frequency of their work interruptions has increased as well. Charting in daytime is a task that is frequently interrupted, and performing multitasking to handle the interruption may cause distraction and memory load, leading to various errors. Therefore, it is necessary to analyze the interruptions and multitasking patterns during charting.
Method: This study utilizes the eye-tracker to analyze the charting patterns of nurses who perform multitasking when interrupted by multiple causes of interruption and negative interruptions. We analyzed 4.13 hours of charting data from three daytime nurses.
Results: During charting, interruptions occurred 155 times in total, of which 37.42% were by multitasking. Both interruptions and multitasking were caused most frequently by nurses, and half of the interruptions were handled through multitasking. Interruptions and multitasking caused by telephone followed after, but the rate of negative interruptions was low as 15.39%; this pattern was found because telephone waiting time was also included. On the other hand, family members and physicians have not had many interruptions, but most of them have been performing multitasking even when not related with charting.
Conclusion: If an interruption occurs during charting, it must be handled by monotasking, and in the case of negative interruptions involving irrelevant tasks, charting has a higher work priority. However, in some situations where tasks involving patients" safety are intervened, the intervened tasks should be given priority and multitasking can be allowed at some point for efficiency.
Application: This study can be used as educational materials for prioritizing in nursing work and a basic research for improving nursing work process.
Background: Since the duties of nurses have increased over the years, the frequency of their work interruptions has increased as well. Charting in daytime is a task that is frequently interrupted, and performing multitasking to handle the interruption may cause distraction and memory load, leading to various errors. Therefore, it is necessary to analyze the interruptions and multitasking patterns during charting.
Method: This study utilizes the eye-tracker to analyze the charting patterns of nurses who perform multitasking when interrupted by multiple causes of interruption and negative interruptions. We analyzed 4.13 hours of charting data from three daytime nurses.
Results: During charting, interruptions occurred 155 times in total, of which 37.42% were by multitasking. Both interruptions and multitasking were caused most frequently by nurses, and half of the interruptions were handled through multitasking. Interruptions and multitasking caused by telephone followed after, but the rate of negative interruptions was low as 15.39%; this pattern was found because telephone waiting time was also included. On the other hand, family members and physicians have not had many interruptions, but most of them have been performing multitasking even when not related with charting.
Conclusion: If an interruption occurs during charting, it must be handled by monotasking, and in the case of negative interruptions involving irrelevant tasks, charting has a higher work priority. However, in some situations where tasks involving patients" safety are intervened, the intervened tasks should be given priority and multitasking can be allowed at some point for efficiency.
Application: This study can be used as educational materials for prioritizing in nursing work and a basic research for improving nursing work process.
목차
1. Introduction
2. Methods
3. Results
4. Discussion
5. Conclusion
References
참고문헌 (34)
참고문헌 신청
Ballermann, M. A. / 2010 / Impact of a critical care clinical information system on interruption rates during intensive care nurse and physician documentation tasks / Medinfo :274~278
Biron, A. D. / 2009 / Characteristics of work interruptions during medication administration / Journal of Nursing Scholarship 41(4):330~336
Brixey, J. J. / 2005 / Interruptions in workflow for RNs in a level one trauma center / AMIA Annual Symposium Proceedings 2005:86
Brixey, J. J. / 2008 / Interruptions in a level one trauma center : a case study / International Journal of Medical Informatics 77(4):235~241
Brixey, J. J. / 2010 / The roles of MDs and RNs as initiators and recipients of interruptions in workflow / International Journal of Medical Informatics 79(6):e109~e115
Biron, A. D. / 2009 / Characteristics of work interruptions during medication administration / Journal of Nursing Scholarship 41(4):330~336
Brixey, J. J. / 2005 / Interruptions in workflow for RNs in a level one trauma center / AMIA Annual Symposium Proceedings 2005:86
Brixey, J. J. / 2008 / Interruptions in a level one trauma center : a case study / International Journal of Medical Informatics 77(4):235~241
Brixey, J. J. / 2010 / The roles of MDs and RNs as initiators and recipients of interruptions in workflow / International Journal of Medical Informatics 79(6):e109~e115
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UCI(KEPA) : I410-ECN-0101-2020-530-001314619