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논문 기본 정보

자료유형
학술저널
저자정보
Minjae Park (Hongik University)
저널정보
한국신뢰성학회 International Journal of Reliability and Applications International Journal of Reliability and Applications 제21권 제1호
발행연도
2020.6
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1 - 12 (12page)

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In this paper, a warranty consumer center network is developed to consider different kinds of warranty services for consumers and to match a supply chain network with particular challenges for counter movement management like warranty services such as inspection, examination, recovery, repair and replacement. We present a nonlinear mixed integer programming model (NMIPM) for the structure of the warranty consumer center network for a company. This study develops a design of warranty consumer center of malfunctioned products and inventory locations of products along with the flow of products. We implement different types of recovery processes of products by performing inspection, test, repair, and replacement considering warranty service time limit which results in nonlinearities in the proposed approach. If a malfunctioned product is brought to the warranty consumer center, then a repair service is given first. If its repair time does exceed a repair time limit, instead of continuing to repair, a replacement is given to increase the consumer’s satisfaction. The numerical example is discussed to present the applicability of the methods derived in this paper.

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Abstract
1. INTRODUCTION
2. LITERATURE REVIEW
3. PROBLEM DESCRIPTION
4. NONLINEAR MIXED INTEGER MODEL
5. CONCLUSION
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