메뉴 건너뛰기
Library Notice
Institutional Access
If you certify, you can access the articles for free.
Check out your institutions.
ex)Hankuk University, Nuri Motors
Log in Register Help KOR
Subject
Humanities
General Humanities History Philosophy Religious Studies Linguistics and Literature Other Humanities
Social science
General Social Science Business Management Tourism Education Military Science Library and Information Science Law Sociology Journalism and Media Studies Psychological Science Political Science and Diplomacy Geography Public Administration Economics International Trade Anthropology Other Social Science
Natural science
General Natural Science Physics Biology Life Sciences Mathematics/Statistics Astronomy Earth Science Chemistry Other Natural Science
Engineering
General Engineering Architectural Engineering Mechanical Engineering Industrial Engineering Material/Energy Engineering Electrical and Electronic Engineering Marine and Ocean Engineering Chemical Engineering Computer Science Other Engineering
Medical science
General Medical Science Nursing Science Veterinary Pharmacy Traditional Korean Medicine Basic Medicine Clinical Medicine Other Medicine
Agriculture and Fishery
General Agriculture and Fishery Agriculture Fishery Science Food Science Forestry Animal Husbandry Marine Transportation Studies Other Agriculture and Fishery
Art and Kinesiology
General Arts Design Fine Arts Cosmetology Photography Music Fashion Kinesiology Performing Media Arts Other Arts and Kinesiology
Interdisciplinary Studies
Interdisciplinary Research Science and Technology Studies Brain and Cognitive Science Technology Policy Other Interdisciplinary Studies

KOR

The Impacts of corporate social responsibility on flight attendants' CSR authenticity perception and its consequences
Recommendations
Search

항공사의 사회적 책임 요인이 객실 승무원의 CSR 진정성에 미치는 효과와 후속변수와의 구조관계 분석

논문 기본 정보

Type
Academic journal
Author
Koh Juhee (부산대학교) Kim In-sin (부산대학교)
Journal
Korea Academic Society Of Tourism Management 관광연구 관광연구 제35권 제8호 KCI Accredited Journals
Published
2020.1
Pages
67 - 86 (20page)

Usage

cover
The Impacts of corporate social responsibility on flight attendants' CSR authenticity perception and its consequences
Ask AI
Recommendations
Search

Research history (3)

2021

Identifying key benefits of participating in employee online community in enhancing emotional attachment among flight attendants
Koh ,  Juhee ,  Kim Korean Journal of Hospitality & Tourism 2021.07 Academic journal
Identifying critical participation benefits in enhancing emotional attachment in employee online community and its consequences : Focused on airline cabin crews using Blind
고주희 관광컨벤션학과 2021.01 Thesis

2020

The Impacts of corporate social responsibility on flight attendants’ CSR authenticity perception and its consequences
Koh Juhee ,  Kim In-sin 관광연구 2020.01 Academic journal
  • Are you curious about the follow-up research of this article?
  • You can check more advanced research results through related academic papers or academic presentations.
  • Check the research history of this article

Abstract· Keywords

Report Errors
The present study investigated corporate social responsibility(CSR) in an airline industry. Specifically, the study attempted to extract sub-dimensions of CSR in the airline industry, and identify important sub-dimensions in improving authenticity for airline company’s CSR. Additionally, the study examined the effect of authenticity for airline company’s CSR on flight attendants’ voice behavior and customer orientation. The hypotheses were established and the conceptual model of the study was designed based on the related previous literature. Empirical study was performed by conducting online and off-line survey targeting flight attendants in an airline industry. A total of 325 responses were collected and the data were statistically analyzed using SPSS and AMOS programs. The research findings were indicated that both environmental CSR and philanthropic CSR positively influenced flight attendants’ authenticity perception significantly. However, economic CSR of their airline companies did not influence on authenticity perception significantly. Additionally, CSR　authenticity that flight attendants perceive enhanced their voice behavior and customer orientation significantly. The results of the current research provide a variety of implications both practically and academically.
#항공사의 사회적 책임 #객실 승무원 #진정성 #발언행동 #고객지향성

Contents

No content found

References (70)

Add References
강상묵 / 2013 / 항공사 CSR에 대한 객실승무원의 인식과 조직몰입의 관계에서 조직동일시의 매개효과 / 관광경영연구 17(3):1~19 dbpia 고상미 / 2014 / 호텔 기업의 내·외부적 CSR 활동이 종사원의 공정성 인식과조직 신뢰, 조직 충성도에 미치는 영향 / 호텔경영학연구 23(4):95~112 dbpia 고은희 / 2019 / 호텔 종사자가 지각하는 CSR 동기와 진정성이 조직시민행동에 미치는 영향 - CSR 진정성의 매개 역할과 세대의 조절 역할 - / 관광연구논총 31(1):29~56 dbpia 고선희 / 2015 / 항공사 승무원이 인식하는 사회적 책임이 조직동일시 및 고객지향성에 미치는 영향 / 한국콘텐츠학회 논문지 15(8):495~504 dbpia 구윤희 / 2017 / CSR 진정성 인식의 매개 효과 연구: 기업 윤리 평판, CSR 지속성, CSR 투명성을 중심으로 / 홍보학연구 21(4):1~29 dbpia

Recommendations

It is an article recommended by DBpia according to the article similarity. Check out the related articles!

Related Authors

Recently viewed articles

A Study on the Development Gains of Buyers of Housing for Sale to the general public in the Residential Improvement Projects and Restitution of Development Gains
Choi, Ji Heum, Oh 외 3명Korean Urban Management Association2021.06
 A Study on the Directionality of the Thinking for Design as Grounded on the Technology Philosophy of Gilbert Simondon
Choi Sung Woon2019
 키치 개념에 대한 존재론적 고찰
Kim, Dong-HunThe New Korean Philosophical Association2011.07

Comments(0)

0

Write first comments.