지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
논문 기본 정보
- 자료유형
- 학술저널
- 저자정보
- 발행연도
- 2013.9
- 수록면
- 332 - 345 (14page)
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초록· 키워드
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Purpose: This study was attempted to provide quality improvement and revitalization of visiting nurse services by Importance-Performance Analysis of persons being provided with the services. Methods: The subjects were 350 people being provided with visiting nurse services from a long term home care institution in the kangwon Province during the period of data collection between Aug. 16 and Sep. 15, 2011. Data analysis was conducted through t-test, ANOVA, and IPA by using the SPSS/WIN 12.0 program. Results: As a result of the Importance- Performance Analysis of visiting nurse services, it turned out that the strength on reliability, assurance, and empathy should be maintained with good work and the aspects of responsiveness appeared to be intensively improved, and the tangibility proved to be subject to improvement. Conclusion: For the activation of visiting nurse services, methods for improving the performance in the intensive care area and management strategy establishment which highlights the advantages of strength maintenance area are needed.
목차
등록된 정보가 없습니다.
참고문헌 (30)
참고문헌 신청
Bacon, D. R. / 2003 / A comparison of approaches to importanceperformance analysis / International Journal of Market Research 45(1):55~71
Choi, H. Y. / 2001 / A study on post-hospital home health care needs in a general hospital
Cronin, J. J. Jr. / 1992 / Measuring service quality: A reexamination and extension / Journal of Marketing 56(3):55~68
Ellen, W. L. / 1990 / Using importance-performance analysis: Importance-performance analysis is a simple tool which yields easily understood data with many uses / Journal of Nursing Management 21(5):20~25
Jeong, G. H. / 2009 / Knowledge and perceptions on visiting nursing service needs among workers in longterm care insurance institutions / Journal of Nursing Science 14(1):119~130
Choi, H. Y. / 2001 / A study on post-hospital home health care needs in a general hospital
Cronin, J. J. Jr. / 1992 / Measuring service quality: A reexamination and extension / Journal of Marketing 56(3):55~68
Ellen, W. L. / 1990 / Using importance-performance analysis: Importance-performance analysis is a simple tool which yields easily understood data with many uses / Journal of Nursing Management 21(5):20~25
Jeong, G. H. / 2009 / Knowledge and perceptions on visiting nursing service needs among workers in longterm care insurance institutions / Journal of Nursing Science 14(1):119~130
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