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Development of a Measurement Tool for Educational Satisfaction with a College
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대학의 특성을 반영한 교육만족도 조사도구 개발

논문 기본 정보

Type
Academic journal
Author
Park Hye Rim (서울신학대학교)
Journal
인문사회과학기술융합학회 예술인문사회 융합 멀티미디어 논문지 예술인문사회 융합 멀티미디어 논문지 제5권 제6호
Published
2015.12
Pages
375 - 386 (12page)
DOI
http://dx.doi.org/10.14257/AJMAHS.2015.12.24

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Development of a Measurement Tool for Educational Satisfaction with a College
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The purpose of this study was to develop a valid and reliable instrument reflecting characteristics of a college in order to measure students’ educational satisfaction. First of all, this study created a conceptual model of students’ educational satisfaction, developed a measurement instrument, and examined its content validity on the basis of previous studies. Then, a pilot survey (558 students) and a main survey (1820 students) were conducted in order to verify the validity of the instrument. An item analysis, a reliability analysis, an exploratory factor analysis, and a confirmatory factor analysis were performed to analyze the data through SPSS 18.0 and AMOS 18.0. The major findings of this study were as follows. First, the instrument developed for measuring students’ educational satisfaction was consisted of seven domains and 26 items. The domains included curriculum, student guidance, student support, educational environment, administrative service, specialized programs, and college image. Second, Cronbach‘s alpha value of the instrument was above 0.9, and therefore its reliability was established. Third, the result of the confirmatory factor analysis revealed that as the GFI, TLI, CFI, RMSEA of the model represented good fit, the questionnaire was confirmed as a valid instrument to measure students’ satisfaction with the college education

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