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김남숙 (동의대학교, 동의대학교 대학원)

발행연도
2018
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동의대학교 논문은 저작권에 의해 보호받습니다.

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이 논문의 연구 히스토리 (3)

초록· 키워드

오류제보하기
본 연구는 치과위생사의 근무환경이 직무만족과 조직몰입에 미치는 영
향을 조사하여 치과위생사의 근무환경 개선과 직무만족 및 조직몰입을
통한 삶의 질 향상과 효과적인 업무수행에 대한 기초자료를 제공하고자
하였다. 본 연구는 IRB 승인 후 2017년 5월 1일부터 5월 31일까지 부산
지역의 치과 병·의원과 종합병원 및 대학병원에 근무하는 치과위생사를
대상으로 설문 조사를 실시하였으며, 최종 153부의 설문지를 분석한 결과
다음과 같은 결론을 얻었다.
대상자의 근무환경을 분석한 결과 평균 3.37±0.53점으로 나타났고, 대상
자의 직무만족을 분석한 결과 평균 3.29±0.50점으로 나타났으며, 대상자의
조직몰입을 분석한 결과 평균 3.25±0.59점으로 나타났다.
근무환경, 직무만족, 조직몰입의 상관관계를 분석한 결과 근무환경이
좋을수록 직무만족과 조직몰입이 높게 나타났고, 직무만족이 높을수록 조
직몰입 또한 높게 나타나 근무환경, 직무만족, 조직몰입은 유의한 양의
상관관계를 보였다(r=0.357∼0.736, p<0.001).
대상자의 근무환경이 직무만족에 미치는 영향은 근무환경이 좋을수록
직무만족도가 높게 나타났고, 영향력이 가장 큰 근무환경 요인은 관리자
의 능력·리더십·치과위생사에 대한 지지(β=0.317)로 나타났다. 대상자의 근무환경이 조직몰입에 미치는 영향은 양질의 업무를 위한 기반(β=0.176)
이 높을수록, 관리자의 능력·리더십·치과위생사에 대한 지지(β=0.273)가
높을수록 조직몰입이 높아지는 것으로 나타났다.
본 연구결과 관리자의 능력·리더십·치과위생사에 대한 지지가 직무만족
과 조직몰입에 영향력이 가장 큰 근무환경 요인으로 나타났다.
그러므로 병원 관리자는 치과위생사의 삶의 질을 향상시킬 수 있는 근
무환경 조성을 위해 직장내에서의 업무능력에 따른 보상과 주기적인 의
사소통으로 직무만족과 조직몰입을 향상시킬 수 있는 분위기를 마련하고,
치과위생사의 업무수행에 대한 지지와 성취감을 고취 시킬 수 있는 바람
직한 직장문화 조성을 위한 노력이 필요할 것으로 사료된다.

목차

Ⅰ. 서론················································································1
1. 연구의 필요성····································································1
2. 연구의 목적·······································································4
3. 용어의 정의······································································5
1) 근무환경·········································································5
2) 직무만족·········································································5
3) 조직몰입·········································································5
Ⅱ. 이론적 배경·······································································6
Ⅲ. 연구대상 및 방법·······························································10
1. 연구대상·········································································10
2. 연구방법·········································································10
3. 연구도구·········································································10
1) 근무환경·······································································11
2) 직무만족·······································································11
3) 조직몰입·······································································11
4. 분석방법·········································································12
Ⅳ. 연구결과········································································13
1. 대상자의 일반적 특성 및 직무관련 특성····································13
1) 대상자의 일반적 특성························································13
2) 대상자의 직무관련 특성·····················································15
2. 대상자의 근무환경·····················································18
3. 대상자의 직무만족 및 조직몰입··············································20
1) 대상자의 직무만족····························································20
2) 대상자의 조직 몰입···························································22
4. 대상자의 일반적 특성에 따른 근무환경·····································24
1) 일반적 특성에 따른 병원운영에 치과위생사의 참여·····················24
2) 일반적 특성에 따른 양질의 업무를 위한 기반···························26
3) 일반적 특성에 따른 관리자의 능력·리더십·치과위생사에 대한 지지
·················································································28
4) 일반적 특성에 따른 충분한 인력과 물질적 지원·························29
5) 일반적 특성에 따른 치과위생사와 의료진의 협력관계··················31
5. 대상자의 직무관련 특성에 따른 근무환경··································32
1) 직무관련 특성에 따른 병원운영에 치과위생사의 참여··················32
2) 직무관련 특성에 따른 양질의 업무를 위한 기반·························35
3) 직무관련 특성에 따른 관리자의 능력·리더십·치과위생사에 대한 지지
·················································································38
4) 직무관련 특성에 따른 충분한 인력과 물질적 지원······················41
5) 직무관련 특성에 따른 치과위생사와 의료진의 협력관계················44
6. 대상자의 일반적 특성에 따른 직무만족 및 조직몰입·····················47
1) 일반적 특성에 따른 직무만족···············································47
2) 일반적 특성에 따른 조직몰입···············································48
7. 대상자의 직무관련 특성에 따른 직무만족 및 조직몰입···················50
1) 대상자의 직무관련 특성에 따른 직무만족·································50
2) 대상자의 직무관련 특성에 따른 조직몰입·································53
8. 대상자의 근무환경에 따른 직무만족과 조직몰입의 상관관계············56
9. 대상자의 근무환경이 직무만족과 조직몰입에 미치는 영향········58
1) 대상자의 근무환경이 직무만족에 미치는 영향···························58
2) 대상자의 근무환경이 조직몰입에 미치는 영향···························60
Ⅴ. 고찰············································································62
Ⅵ. 결론 및 제언····································································66

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