메뉴 건너뛰기
.. 내서재 .. 알림
소속 기관/학교 인증
인증하면 논문, 학술자료 등을  무료로 열람할 수 있어요.
한국대학교, 누리자동차, 시립도서관 등 나의 기관을 확인해보세요
(국내 대학 90% 이상 구독 중)
로그인 회원가입 고객센터 ENG
주제분류

추천
검색

논문 기본 정보

자료유형
학위논문
저자정보

이근우 (동의대학교, 동의대학교 대학원)

지도교수
이경구
발행연도
2021
저작권
동의대학교 논문은 저작권에 의해 보호받습니다.

이용수14

표지
AI에게 요청하기
추천
검색

이 논문의 연구 히스토리 (2)

초록· 키워드

오류제보하기
본 연구는 신발 구성요인이 매개변수인 만족도를 매개하여 행동의도에 미치는 영향을 알아보기 위한 실증분석에 그 의의가 있다.
소비자 욕구의 다양화, 판매자의 경쟁심화 및 유통 다변화로 인한 공급과잉 현상이 두드러지는 가운데, 신발 구성요인은빠르게 변화 발전하고 있다. 소비자는 신발제품 구입에 있어 합리적인 구매 패턴을 보여줄 뿐 아니라 가치지향적인 구매를 추구하고 있다. 여기에서 신발의 기능 향상을 위한 공급기업으로서의 제조기업 역량이 요구된다. 따라서 발주업체인 판매자의 관점 에서는, 공급기업이 신발 제조기업의 기대역량이야 말로 경영에 절대적인 조건일 수밖에 없다. 또한 신발제조 회사의 경영성과에도 매우 큰 영향을 미치고 신발 판매회사의 생산에 직결되어 경영성과를 좌우하는 절대적인 영향을 준다. 제조기업의 기대역량은 신발 판매회사의 신발 제조기업에 대한 신뢰 형성과 공급기업의 선정에 결정적인 역할을 하고 있다.
이에 본 연구는 신발 제조기업의 역량이 신뢰를 매개로 하여 경영성과에 미치는 변수의 영향을 알아보기 위한 실증분석을한 것이다.
본 연구의 자료 수집은 2020년 4월 1일부터 4월 30일까지 부산, 경남에 거주하는 신발 사용 경험이 있는 자를 대상으로 하였다.
설문조사는 부산을 비롯한 경상남도 와 그 외 지역에 거주하고 있는 소비자들을 대상으로 신발 구매 경험이 있는 소비자를 대상으로 서베이몽키를 이용하여 SNS를 비롯한 전자설문으로 조사방법으로 실시하였다.
총 461명의 응답이 수집되었으나 설문이 불성실한 25부를 제외하고 최종적으로 436부의 유효 설문지를 통계분석 자료로 이용하였다.
수집된 자료는 코딩 과정을 거쳐 IBM SPSS statistics version 25.0 for windows 와 AMOS 25.0을 이용하여 분석하였다.
연구가설 검증을 통한 변수들간의 관계에 미치는 영향의 결과는 다음과
같다.
첫째, 내생변수인 신발 구성요인은 탐색적 요인 분석을 비롯한 확인적 요인 분석을 통해 브랜드, 디자인, 기능성, 유행성,경제성의 5개 요인으로 묶었다.
둘째, 외생변수는 탐색적 요인 분석과 확인적 요인 분석을 통해 인지적 만족, 감정적 만족, 재구매 의도, 추천 의도의 4개 요인으로 묶었다.
셋째, 신발 구성요인이 만족도에 영향을 미칠 것이라는 가설을 분석한 결과 디자인, 기능성, 경제성은 인지적 만족도에 영향을 미쳤으며, 브랜드, 디자인, 기능성, 유행성, 경제성은 모두 감정적 만족도에 영향을 미쳤다. 브랜드와 유행성은 인지적 만족도에 통계적으로 유의한 영향을 미치지 않았다.
넷째, 신발 만족도는 행동의도에 영향을 미칠 것이라는 가설을 분석한 결과 인지적 만족도와 감정적 만족도는 재구매 의도와 추천의도에 모두 통계적으로 유의한 영향을 미쳤다.
본 연구를 통해 신발 구성요인이 소비자들의 만족도 및 구매의도에 긍정적인 방향으로 영향을 미치고 있는 것을 알 수 있다. 그러므로 소비자 만족은 경쟁 우위를 구축하고 이로 인한 다양하고 여러가지의 체험 마케팅 요소를 제공함으로써 소비자의 참여를 유도하고 소비자에 대한 만족도를 긍정적으로 높일 필요가 있다고 본다.

목차

Ⅰ. 서론 ··················································································································1
1. 연구의 배경 및 목적···················································································1
2. 연구 방법과 연구 구성 ···············································································3
1) 연구 방법 ······························································································3
2) 연구 구성 ······························································································6
Ⅱ. 이론적 배경 및 선행 연구 ································································10
1. 신발산업의 성장과 현황···········································································10
1) OEM 방식을 통한 성장·····································································10
2) 기술의 습득과 실행············································································12
3) 소재·부품 기술에만 남은 경쟁·························································14
2. 신발산업 성장의 한계점과 문제점·························································16
1) 신발산업의 핵심기술 디자인의 OEM화의 한계···························16
2) 신발 디자인 차별성 부족 ································································17
3) 혁신적 디자인 능력의 한계······························································19
4) 미래에 대한 전략적 준비 부족························································20
5) OEM 체제의 한계와 생산기지의 이전···········································21
3. 신발산업육성 방안·····················································································23
1) 디자인 역량의 개발············································································23
2) 부품과 소재 산업의 혁신 ································································25
3) 4차 산업 혁명과 연계된 육성 방안 ················································27
4. 신발구성요인 ·······························································································28
1) 브랜드····································································································28
2) 디자인····································································································31
3) 기능성····································································································35
4) 유행성····································································································38
5) 경제성····································································································41
5. 만족도 ···········································································································42
1) 인지적 만족도······················································································42
2) 감정적 만족도······················································································45
6. 행동 의도 ·····································································································46
1) 재구매 의도 ··························································································46
2) 추천 의도······························································································48
7. 선행 연구 ·····································································································51
1) 신발구성요인과 만족도······································································51
2) 만족도와 행동 의도············································································56
3) 신발 구성요인과 만족도 및 행동 의도 ··········································59
III. 연구 설계 ·······································································································60
1. 연구 모형 ·····································································································60
2. 연구 가설 ·····································································································61
1) 신발 구성요인과 만족도····································································61
2) 만족도와 행동 의도············································································62
3. 조사의 설계·································································································63
4. 연구 도구 ·····································································································64
1) 신발 구성요인······················································································64
2) 만족도····································································································65
3) 행동의도 ································································································65
5. 자료 분석 방법···························································································65
IV. 실증분석 결과 ······························································································67
1. 연구 대상자의 일반적 특성·····································································67
2. 가설 검증을 위한 예비 분석···································································69
1) 주요 변수의 기술적 통계 분석························································69
2) 측정도구의 탐색적 요인 분석··························································72
3) 측정도구의 확인적 요인 분석과 타당성, 신뢰도 검사··············· 76
3. 경로 분석 가설 검증·················································································84
1) 연구 모형의 적합도 분석 ··································································84
2) 가설 검증 및 분석 결과····································································85
Ⅴ. 결론 ················································································································91
1. 연구 결과의 요약·······················································································91
2. 연구 결과의 시사점 ···················································································92
3. 연구의 한계점 및 향후 연구 방향·························································93
참 고 문 헌 ···········································································································95
Abstract ··············································································································106
설문지 ···················································································································109
감사 글...................................................................................................113

최근 본 자료

전체보기

댓글(0)

0