메뉴 건너뛰기
.. 내서재 .. 알림
소속 기관/학교 인증
인증하면 논문, 학술자료 등을  무료로 열람할 수 있어요.
한국대학교, 누리자동차, 시립도서관 등 나의 기관을 확인해보세요
(국내 대학 90% 이상 구독 중)
로그인 회원가입 고객센터 ENG
주제분류

추천
검색

논문 기본 정보

자료유형
학위논문
저자정보

이숙자 (평택대학교 )

지도교수
신승연
발행연도
2023
저작권
평택대학교 논문은 저작권에 의해 보호받습니다.

이용수11

표지
AI에게 요청하기
추천
검색

이 논문의 연구 히스토리 (2)

초록· 키워드

오류제보하기
본 연구는 장기요양시설에서 근무하는 요양보호사의 업무강도가 이직의도에
영향을 미치는지, 업무강도와 이직의도 간의 관계에서 근골격계 통증과 소진
은 매개효과가 있는지를 살펴보았다.
노인장기요양시설에 근무하는 요양보호사를 대상으로 모바일 조사를 실시
하여 328명이 응답하였으며, 총 310부의 자료가 실제 분석에 사용되었다. 가설
검증을 위해 IBM SPSS 26.0으로 기술통계, 상관분석, 확인적 요인분석을 하
였으며, AMOS 25.0을 이용하여 구조방정식 분석을 실행하였다. 이에 따른주
요 연구결과는 다음과 같다.
첫째, 요양보호사의 업무강도는 이직의도에 정적(+) 영향을 미치는 것으로
나타났다. 업무강도가 높을수록 이직의도의 수준도 높아지고 있음을 의미한다.
둘째, 요양보호사의 업무강도는 근골격계 통증에 정적(+) 영향을 미치는 것
으로 나타났다. 업무강도가 높을수록 근골격계 통증도 높다고 평가할 수 있다.
셋째, 요양보호사의 업무강도는 소진에 정적(+) 영향을 미치는 것으로 나타
났다. 업무강도가 요양보호사의 소진에 직접적인 원인이 되고 있음을 보여주
는 결과이다.
넷째, 요양보호사의 근골격계 통증은 통계적으로 부분 매개 효과가 있었다.
업무강도가 근골격계 통증을 매개로 하여 이직의도를 높이고 있음을 알 수 있다.
다섯째, 요양보호사의 소진은 업무강도와 이직의도 간에 부분 매개 효과가
있었다. 업무강도는 소진을 매개로 하여 이직의도를 가속화 하고 있음이 확인
되었다.
이상의 연구결과로 요양보호사의 업무강도, 근골격계 통증, 소진은 모두 이
직의도에 영향을 미치는 중요한 요인임이 검증되었다. 본 연구의 분석 결과를
바탕으로 다음과 같이 실천적, 정책적인 측면에서 제언하였다.
- iii -
첫째, 실천적 측면에서는 업무강도를 완화할 수 있는 성공 사례집의 발
간·보급의 필요성, 장기요양 시설 내 물리적 환경 구비, 업무시간 중간에
휴식 보장, 수급자·보호자 대상으로 요양보호사에 대한 인식개선 교육 의
무화 등이 필요하다.
둘째, 정책적 측면에서는 요양보호사의 인력 기준 준수 점검, 요양보호
사에게 맞는 맞춤형 안전보건 교육의 필요성, 요양보호사의 근골격계 통
증에 관한 산재 적용 요구, 요양보호사의 업무에 인공지능 로봇 지원, 장
기요양요원지원센터 확충 및 기능 강화의 필요성, 돌봄 과제에 관한 사회
적 책임 강조 등이 요구된다.

목차

Ⅰ. 서 론 ······································································································· 1
1. 연구의 배경······································································································1
2. 연구 문제 ··········································································································5
Ⅱ. 이론적 고찰 ···························································································6
1. 요양보호사의 업무··························································································6
2. 업무강도 ············································································································7
3. 이직의도 ············································································································8
4. 근골격계 통증 ································································································10
1) 근골격계 통증의 개념 ··············································································10
2) 근골격계 통증의 발생원인······································································11
3) 근골격계 통증의 현황 ··············································································13
5. 소진 ··················································································································15
6. 변수간 관계 관련 선행연구 고찰······························································16
1) 업무강도와 이직의도················································································16
2) 업무강도와 근골격계 통증······································································17
3) 업무강도와 소진 ························································································19
4) 업무강도와 이직의도 관계에서 근골격계 통증의 매개 효과·············· 19
5) 업무강도와 이직의도 관계에서 소진의 매개 효과 ·······························21
Ⅲ. 연구방법 ·······························································································23
- v -
1. 연구모형 ··········································································································23
2. 연구가설 ··········································································································24
3. 연구대상 및 자료수집 ··················································································24
4. 변수의 구성과 측정 ······················································································25
1) 이직의도·····································································································25
2) 업무강도·····································································································25
3) 근골격계 통증···························································································27
4) 소진 ·············································································································27
5. 자료 분석방법 ································································································30
Ⅳ. 연구결과 및 해석 ··············································································31
1. 연구 대상자에 대한 일반적 특성······························································31
2. 연구 대상자의 근골격계 통증 관련 특성················································33
3. 근골격계 통증 발생 시 관리방법 ······························································35
4. 측정변수 간의 상관관계··············································································36
5. 측정변수의 타당도 및 확인적 요인분석 ··················································37
1) 측정변수의 기술통계···············································································37
2) 이직의도 문항별 확인적 요인분석 ······················································· 38
3) 업무강도 문항별 및 하위요인별 확인적 요인분석··························· 38
4) 근골격계 통증의 문항별 확인적 요인분석 ········································· 40
5) 소진 문항별 및 하위요인별 확인적 요인분석 ··································· 40
6) 측정모형의 확인적 요인분석 ································································· 42
- vi -
7) 가설모형의 경로 분석 ·············································································44
8) 구조모형 매개효과 검증 ·········································································46
9) 다중병렬 모델의 간접효과, 총효과 ·······················································46
V. 결론 ········································································································49
1. 연구결과 요약 ······························································································49
2. 논의 ··················································································································50
3. 제언 ················································································································52
1) 실천적 제언 ·······························································································52
2) 정책적 제언 ·······························································································54
4. 연구의 한계점 및 향후 연구과제 ····························································57
참고문헌 ···································································································59
영문초록 ···································································································71
부록(설문지) ···························································································74

최근 본 자료

전체보기

댓글(0)

0