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논문 기본 정보

자료유형
학술저널
저자정보
한준형 (동국대학교) 문태수 (동국대학교)
저널정보
한국인터넷전자상거래학회 인터넷전자상거래연구 인터넷전자상거래연구 제12권 제2호
발행연도
2012.6
수록면
125 - 147 (23page)

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초록· 키워드

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The rapid development of telecommunication technology changed existing one-way analog service into two-way digital media service. IPTV service as a convergent platform in technological mechanism of broadcasting and telecommunication, is attracting new customers with realtime broadcasting service. Recently, the competition among IPTV service vendors to secure a share of the new market is intense. IPTV service vendors as part of their marketing promotion are committed to conduct experiential marketing to acquire new customers. To identify the influencing factors that affect continuous use of IPTV service in competitive environment, is a key issue to obtain competitive advantage. This study intends to identify antecedent factors to affect perceived value and perceived enjoyment of IPTV service, and find out the relationship between these factors and continuous intention to use. 273 sample data on people with IPTV experience were collected via survey process. As a result, contents quality as media characteristics influences perceived value and perceived enjoyment, and interactivity influences perceived enjoyment. However, instant connectivity does not affect perceived value and perceived enjoyment, and interactivity also does not affect perceived value. From value-based perspective, this results show that IPTV vendors have to provide customers the various services with quality contents and interactivity to acquire new customers.

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Abstract
Ⅰ. 서론
Ⅱ. 선행연구
Ⅲ. 연구모형 및 가설설정
Ⅳ. 실증분석
Ⅴ. 결론
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