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The effect of shared leadership on team performance in hotels : The mediating effect of team efficacy
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호텔 기업 공유 리더십이 팀 성과에 미치는 영향 : 팀 효능감의 매개효과

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Type
Academic journal
Author
Han-Jin Cho (세종대학교) Gyu-Tae Lee (신한대학교)
Journal
Korea Tourism Research Association International Journal of Tourism and Hospitality Research Vol.32 No.7 KCI Accredited Journals
Published
2018.7
Pages
51 - 63 (13page)
DOI
10.21298/IJTHR.2018.07.32.7.51

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The effect of shared leadership on team performance in hotels : The mediating effect of team efficacy
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Abstract· Keywords

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This study identified the shared leadership of hotels and how it affects team efficacy and team performance. In addition, the mediating effects of team efficacy were examined. Based on the literature review, attributes derived for this study were shared leadership, team efficacy, and team performance. In this study, 275 valid questionnaires conducted to operational team employees at 10 five-star hotels were used for the frequency analysis, reliability and CFA, correlation analysis, and SEM. In the results of this study, it was verified that directional, transactional, transformational, and empowering shared leadership, which are sub-factors of shared leadership, affected team efficacy. Additionally, team efficacy was influential to team performance. On the other hand, transformational and empowering shared leadership in the sub-factors of shared leadership affected team performance significantly. However, in the results of measuring indirect effects, directional and transactional shared leadership had a significant impact on team performance through team efficacy. Thus, the formal leader of the hotel has to try to instill team organization mutual leadership rather than vertical leadership. In this respect, shared leadership can offer mutual information, open communication, and proper direction for hotel employees.
#Hotels #Shared leadership #Team efficacy #Team performance #호텔 #공유 리더십 #팀 효능감 #팀 성과

Contents

Abstract
Ⅰ. 서론
Ⅱ. 이론적 배경
Ⅲ. 분석방법
Ⅳ. 실증분석
Ⅴ. 결론 및 시사점
참고문헌
국문요약

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