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Impact of Employee's Gratitude Disposition on Organizational Citizenship Behavior : Focus on Multi-mediated Effects of Perceived Organizational Support and Job Satisfaction
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Type
Academic journal
Author
Chang-Dong Kim (서울종합과학대학원) Sang-Jin Oh (서울종합과학대학원)
Journal
The Korea Contents Society JOURNAL OF THE KOREA CONTENTS ASSOCIATION Vol.20 No.4 KCI Accredited Journals
Published
2020.4
Pages
686 - 701 (16page)

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Impact of Employee's Gratitude Disposition on Organizational Citizenship Behavior : Focus on Multi-mediated Effects of Perceived Organizational Support and Job Satisfaction
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Abstract· Keywords

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The purpose of this study is to find out how employee’s gratitude disposition affects Organizational Citizenship Behavior(OCB) and empirically validating multiple mediation effect of perceived organizational support(POS) and job satisfaction. For this study, an online survey has been conducted on office workers to analyze 380 sets of answers, reviewed reliability and validity through CFA and used SPSS 25.0, AMOS 25.0, Macro Process 3.0, a bootstrap method to test hypothesis. As a result, it is verified that an employee’s gratitude disposition positively affects OCB, POS and job satisfaction and that there exists a multiple mediation effect of POS and job satisfaction. In this study, it is validated that an employee’s gratitude disposition has a positive influence on OCB and an employee’s gratitude disposition, an individual trait, is a related antecedent variable of POS. The result of this study is meaningful that it suggests boosting gratitude disposition, a positive psychological factor, in an organization can positively affect employees’ job attitude and organization effectiveness.
#감사성향 #조직지원인식 #직무만족 #조직시민행동 #Gratitude Disposition #Perceived Organizational Support #Job Satisfaction #Organizational Citizenship Behavior

Contents

요약
Abstract
I. Introduction
Ⅱ. Literature Review and Research Hypothesis
Ⅲ. Research method
Ⅳ. Result of hypothesis testing
Ⅴ. Conclusion and Suggestions
참고문헌

References (77)

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R. Emmons / 2003 / Positive organizational scholarship:Foundations of a new discipline / Berrett-Koehler Publishers google schola N. Park / 2004 / Strengths of character and well-being / Journal of social and Clinical Psychology 23(5):603~619 google schola 임경희 / 2010 / 감사성향 척도 개발 및 타당화 / 상담학연구 11(1):1~17 dbpia 신애자 / 2016 / 감사 연구동향 및 관련변인에 대한 메타분석 / 상담학연구 17(1):149~168 dbpia S. I. Donaldson / 2019 / Evaluating Positive Psychology Interventions at Work : a Systematic Review and Meta-Analysis / International Journal of Applied Positive Psychology 4(3):113~134 google schola

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