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논문 기본 정보

자료유형
학술저널
저자정보
송주완 (우송정보대학)
저널정보
한국외식산업학회 한국외식산업학회지 한국외식산업학회지 제16권 제1호(통권 제46호)
발행연도
2020.3
수록면
157 - 174 (18page)

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연구주제
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연구배경
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연구방법
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초록· 키워드

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The purpose of this study is to identify the influence of management characteristics and recognized management environment of small restaurant operators on the perceived management performance. This study was conducted for business operators who have operated small restaurants with an area of 150 square meters or less, four employees or fewer, and 19 seats or less among those registered as business operator in Sejong City. Data were collected from total 183 questionnaires to conduct frequency analysis, reliability analysis, factor analysis, and regression analysis using the SPSS 18.0 statistical package. As a result, the managerial characteristics were classified into three factors, psychological characteristics, competency characteristics, and behavioral characteristics. The management environment were classified into 2 factors, uncertainty of external management environment, uncertainty of internal management environment, the cognitive management performance is classified into a single factor. As a result of the regression analysis for the verification of the hypothesis, the psychological and behavioral characteristics among the manager characteristics are found to have a significant influence on the perceived management performance, and the competency characteristics showed no significant effect. Both uncertainty of external business environment and uncertainty of internal management environment are found to have a significant impact on the perceived business environment. Based on this study, it will be possible to provide small restaurant operators the characteristics of managers who can increase their business performance and implications that can overcome uncertainties arising from business environment factors.

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Abstract
I. 서론
II. 이론적 배경
III. 연구방법
IV. 실증분석
V. 결론
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