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논문 기본 정보

자료유형
학술저널
저자정보
배현서 (광주여자대학교) 손진아 (광주여자대학교) 김서희 (광주여자대학교)
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한국미용학회 한국미용학회지 한국미용학회지 제24권 제2호
발행연도
2018.4
수록면
372 - 377 (6page)

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초록· 키워드

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The purpose of this study was to examine the effects of self-efficiency and gray hair stress on satisfaction after gray hair coloring in middle-aged women. A questionnaire survey was conducted with women in their 40s and 50s. Survey items consisted of their general characteristics, self-efficiency, gray hair stress, and satisfaction after gray hair coloring. Frequency, reliability, descriptive statistics, correlation, and regression analysis was conducted. The results were as follows. First, for the reliability test, Cronbach's α of selfefficiency, gray hair stress, and satisfaction after gray hair coloring was 0.889, 0.857, and 0.867, respectively. Second, for the correlation analysis, self-efficiency and gray hair stress had statistically significant positive(+) correlation with satisfaction after gray hair coloring. For the regression analysis, third, self-efficiency did not have a significant effect on gray hair stress. Fourth, selfefficiency had a significantly positive(+) effect on satisfaction after gray hair coloring. Fifth, gray hair stress had a significantly positive(+) effect on satisfaction after gray hair coloring This study will provide an opportunity to understand the characteristics of the middle-aged and broaden empathy and communication between customers. Further programs for customer care should be developed. Moreover, various color study should be conducted for the gray hair coloring market to give internal and external satisfaction to customers.

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