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A Study on the Utilization Strategies of RPA in Customs Clearance
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관세 분야에서의 RPA 도입과 활용 방안에 관한 연구

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Type
Academic journal
Author
Kwang-Hyun Yu (조선대학교) Jin-Cheol Lee (건국대학교)
Journal
Korea Trade Research Association Korea Trade Review Vol.49 No.4 KCI Accredited Journals
Published
2024.8
Pages
41 - 59 (19page)
DOI
10.22659/KTRA.2024.49.4.41

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A Study on the Utilization Strategies of RPA in Customs Clearance
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Abstract· Keywords

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This study conducted an in-depth analysis of the introduction of RPA (Robotics Process Automation) in the customs brokerage industry, with the aim of enhancing operational efficiency and competitiveness. RPA can automate repetitive and rule-based customs tasks, thereby addressing workforce shortages, minimizing errors, and significantly improving processing speed. Such automation allows customs brokers to focus on more strategic and high- value tasks, ultimately improving the quality of customer service and strengthening industry competitiveness. The study confirms that the adoption of RPA is a crucial element for the sustainable development of the customs brokerage industry.

Contents

국문초록
Ⅰ. 서론
Ⅱ. 관세사 및 RPA의 개념
Ⅲ. 관세사 업계의 문제점
Ⅳ. 관세사 업계의 RPA 도입과 활용방안
Ⅴ. 결론
참고문헌
Abstract

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