지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
이용수
초록· 키워드
오류제보하기
This study examines the degree of satisfaction with first-aid medical service provided in an emergency room of a county supported hospital to identity basic data for improving first-aid medical service at a county level hospital. The subjects of this study were 235 patients, over 18 years old who had first-aid treatment at the emergency room and left the hospital, or either hospitalized or were transferred to other hospital or agency. For collecting data, the instrument developed by Yun Seong-Ja (1996), revised by Song Bong-Ae (2000).
The results of this study are as follows;
1. The mean of the level of satisfaction with the provided first-aid medical service was 3.60 scores and their responses, 'The noise due to medical equipments was too loud' was reported as highest as 4.20 scores and the response that 'it was easy to use facilities within emergency room' showed the lowest satisfaction as 2.24 scores.
2. According to difference in the degree of satisfaction with first-aid medical services depending on general characteristics, patients in 'medical insurance' showed significantly higher satisfaction than those in 'medicaid' (p=.006).
3. On difference of degrees of satisfaction with first-aid medical service before arriving at emergency room, cases visited directly to the 'emergency room' showed significantly satisfied with comparing with '119 or 112' (p=.010).
4. On difference of degrees of satisfaction with first-aid medical service after arriving at emergency room, cases which had medical treatment' as soon as arrive' at emergency room showed higher satisfaction and cases which waited for treatment for '10-30 min.'. showed lower satisfaction, and group of waiting for 'less than 30 min.' (p=.023) showed significantly higher satisfaction than group of waiting for '30 min, ~1 hour'.
From above results, placement of appropriate medical personnel, shortening of waiting time at emergency room, preparation of comfortable environment and private space are urgently required to enhance the degree of satisfaction of patients at emergency room.
The results of this study are as follows;
1. The mean of the level of satisfaction with the provided first-aid medical service was 3.60 scores and their responses, 'The noise due to medical equipments was too loud' was reported as highest as 4.20 scores and the response that 'it was easy to use facilities within emergency room' showed the lowest satisfaction as 2.24 scores.
2. According to difference in the degree of satisfaction with first-aid medical services depending on general characteristics, patients in 'medical insurance' showed significantly higher satisfaction than those in 'medicaid' (p=.006).
3. On difference of degrees of satisfaction with first-aid medical service before arriving at emergency room, cases visited directly to the 'emergency room' showed significantly satisfied with comparing with '119 or 112' (p=.010).
4. On difference of degrees of satisfaction with first-aid medical service after arriving at emergency room, cases which had medical treatment' as soon as arrive' at emergency room showed higher satisfaction and cases which waited for treatment for '10-30 min.'. showed lower satisfaction, and group of waiting for 'less than 30 min.' (p=.023) showed significantly higher satisfaction than group of waiting for '30 min, ~1 hour'.
From above results, placement of appropriate medical personnel, shortening of waiting time at emergency room, preparation of comfortable environment and private space are urgently required to enhance the degree of satisfaction of patients at emergency room.
목차
Abstract
Ⅰ. 서론
Ⅱ. 연구 방법
Ⅲ. 연구결과
Ⅳ. 논의
Ⅴ. 결론
참고문헌
참고문헌 (0)
참고문헌 신청함께 읽어보면 좋을 논문
논문 유사도에 따라 DBpia 가 추천하는 논문입니다. 함께 보면 좋을 연관 논문을 확인해보세요!
-
응급의료서비스품질이 환자의 가치, 만족, 재이용의도에 미치는 영향
대한경영학회 학술발표대회 발표논문집
2013 .11
-
응급의료서비스체계의 혁신방안에 관한 연구 : 119 구급대를 대상으로
한국행정과 정책연구
2010 .06
-
응급실과 119 안전센터의 접근성을 고려한 응급의료 취약지 분석
농촌계획
2018 .01
-
응급실 서비스 만족도에 대한 환자 가족의 평가와 의료진의 인식 차이
보건행정학회지
2013 .01
-
응급환자의 전원과 의사의 설명의무
의료법학
2012 .01
-
병원 전 응급의료체계에서 의료지도와 무면허의료행위
형사정책연구
2009 .09
-
응급의료기관의 공간분포와 응급의료 서비스 수급의 공간적 격차
한국지역지리학회지
2004 .09
-
종합병원의 외래진료대기시간과 지연요인 분석
보건과 복지
2008 .12
-
지역응급의료 재난관리공동체 형성을 위한 파트너십 연구 - 재난관리 참여기관을 중심으로 -
Crisisonomy
2011 .01
-
부산시 응급의료서비스의 시공간적 분포특성
한국지리정보학회지
2007 .01
-
소방대원의 2급 응급구조사 교육 후 응급의료체계 인지도 변화 분석
Crisisonomy
2014 .01
-
의료기관 서비스요인이 환자만족에 미치는 영향
보건과 복지
2015 .12
-
종합병원 응급의료센터 소아환자의 특성에 관한 연구
보건과 복지
2010 .12
-
응급의료기관 평가에서 구조영역과 과정영역의 평가기준 관계 분석
한국병원경영학회지
2018 .01
-
응급의료상의 의사의 전의의무
동아법학
2008 .08
-
GIS을 활용한 청주시 응급의료서비스 취약지 분석
지역정책연구
2012 .06
-
환자 유형에 따른 의료서비스요인과 고객만족간의 효과연구
서비스경영학회지
2017 .06
이 논문의 저자 정보
이 논문과 함께 이용한 논문
최근 본 자료
댓글(0)
0