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논문 기본 정보

자료유형
학술저널
저자정보
이은정 (COEX Inter-Continental Hotel 조리부,경기대학교 관광대학원 외식산업경영) 한경수 (경기대학교 관광학부)
저널정보
한국식생활문화학회 한국식생활문화학회지 한국식생활문화학회지 제15권 제4호
발행연도
2000.1
수록면
241 - 251 (11page)

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This study was designed to develop the education and training program of dietitians and cooks in contracted foodservice management company. The instruments were developed by reviewing extensive literatures on education programs and by interviewing with dietitians and cooks who were working in contracted foodservice management company. A total of 400 questionnaires were hand delivered at the fourteen contracted foodservice management companies by designated coordinators. A total of 286 questionnaires were usable; resulting in a 70.0% response rate. Statistics data analysis was completed using the SPSS for frequency analysis, reliability, mean value, t-test and ANOVA. The results of this study were summarized as follows: 1. The dietitians wanted to take a management course. The cooks wanted to take a culinary education. The dietitians and cooks took an emphasis on service education, foodborne illness & HACCP and sanitation & safety. Service as well as the taste of food and sanitation was emphasized according to the flow of customer satisfaction. 2. Contracted foodservice management company should provide dietitians and cooks with an education for the job to accomplish customer satisfactions.

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