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논문 기본 정보

자료유형
학술저널
저자정보
이봉식 (연세대학교 생활환경대학원 호텔 외식 급식경영) 양일선 (연세대학교 생활환경대학원 호텔 외식 급식경영) 신서영 (연세대학교 식품영양과학연구소) 최미경 (연세대학교 식품영양과학연구소)
저널정보
한국식생활문화학회 한국식생활문화학회지 한국식생활문화학회지 제21권 제3호
발행연도
2006.1
수록면
254 - 261 (8page)

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The purposes of this study were to measure price elasticities of menu items of a family restaurant, identify differences of price elasticity between subgroups, and provide a comprehensive understanding on price elasticity. 3 menu items of a salad buffet family restaurant in Seoul were selected for analyses, and a questionnaire was developed through literature review and modified after pilot test. The questionnaires for main survey were distributed to 250 customers on their visit to the restaurant, and a total of 139 questionnaires were used for analyses (55.6%). Statistical analyses were conducted using SPSS Win (12.0) for descriptive analyses, t-test, ANOVA, and the main results of this study were as follows. The demands were expected very elastic to the changes in prices of all 3 menu items, and there were significant differences between groups of different company types. In addition, the changes in use were less affected by the changes in menu price when customers were satisfied with each menu item. On the basis of these results, it was concluded that price increases of menu items should be companied by quality improvement of products and services, and differentiated marketing strategy for each segments of customers would be helpful to profitability of the restaurant. Overall, measurement of price elasticity could help to predict customer behaviors on price changes, and give much useful information for managers and marketers of foodservice organizations in development of price strategies.

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