메뉴 건너뛰기
Library Notice
Institutional Access
If you certify, you can access the articles for free.
Check out your institutions.
ex)Hankuk University, Nuri Motors
Log in Register Help KOR
Subject
Humanities
General Humanities History Philosophy Religious Studies Linguistics and Literature Other Humanities
Social science
General Social Science Business Management Tourism Education Military Science Library and Information Science Law Sociology Journalism and Media Studies Psychological Science Political Science and Diplomacy Geography Public Administration Economics International Trade Anthropology Other Social Science
Natural science
General Natural Science Physics Biology Life Sciences Mathematics/Statistics Astronomy Earth Science Chemistry Other Natural Science
Engineering
General Engineering Architectural Engineering Mechanical Engineering Industrial Engineering Material/Energy Engineering Electrical and Electronic Engineering Marine and Ocean Engineering Chemical Engineering Computer Science Other Engineering
Medical science
General Medical Science Nursing Science Veterinary Pharmacy Traditional Korean Medicine Basic Medicine Clinical Medicine Other Medicine
Agriculture and Fishery
General Agriculture and Fishery Agriculture Fishery Science Food Science Forestry Animal Husbandry Marine Transportation Studies Other Agriculture and Fishery
Art and Kinesiology
General Arts Design Fine Arts Cosmetology Photography Music Fashion Kinesiology Performing Media Arts Other Arts and Kinesiology
Interdisciplinary Studies
Interdisciplinary Research Science and Technology Studies Brain and Cognitive Science Technology Policy Other Interdisciplinary Studies

KOR

The mediating effect of job satisfaction in the impact of emotional labor on turnover intention of hotel employees
Recommendations
Search
Questions

호텔기업 종사자들의 감정노동이 이직의도에 미치는 영향에서 직무만족의 매개효과

논문 기본 정보

Type
Academic journal
Author
Jeong-O Kim (광주여자대학교)
Journal
Korea Tourism Research Association International Journal of Tourism and Hospitality Research Vol.38 No.2 KCI Accredited Journals
Published
2024.6
Pages
153 - 163 (11page)
DOI
10.21298/IJTHR.2024.6.38.2.153

Usage

cover
📌
Topic
📖
Background
🔬
Method
🏆
Result
The mediating effect of job satisfaction in the impact of emotional labor on turnover intention of hotel employees
Ask AI
Recommendations
Search
Questions

Abstract· Keywords

Report Errors
This study was conducted to find ways to lower the turnover intention of employees in the hotel industry. If a hotel lowers turnover intention, it can develop human resources more efficiently. To this end, a survey was conducted to verify the impact of employees" emotional labor on turnover intention and the mediating effect of job satisfaction in that relationship. The survey was conducted by a research institute from May 2 to May 13, 2024. A total of 252 questionnaires were collected, and 220 questionnaires were empirically analyzed using SPSS 22.0, excluding insincere responses. The results of the study show that emotional labor and turnover intention had a significant influence relationship, and job satisfaction had a partial mediating effect between emotional labor and turnover intention. Based on these research results, academic and practical implications in finding ways to lower turnover intention in corporate culture are presented.
#감정노동 #직무만족 #이직 의도 #Emotional labor #Job satisfaction #Turnover intention

Contents

요약
Abstract
Ⅰ. 서론
Ⅱ. 이론적 배경 및 연구가설
Ⅲ. 연구 방법
Ⅳ. 실증분석
Ⅴ. 결론 및 시사점
참고문헌

References (0)

Add References
If the reference is being serviced by DBpia, please register through [Add Reference]

Recommendations

It is an article recommended by DBpia according to the article similarity. Check out the related articles!

Recently viewed articles

The Relationship between the Participation of the Female Elderly in the Leisure Activity, and Physical Health and a Sense of Happiness
Hong Rok Kim, Kwang Wook LeeKorean Society of Sport for All2008.11

Comments(0)

0

Write first comments.

UCI(KEPA) : I410-ECN-151-24-02-090129378