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논문 기본 정보

자료유형
학술저널
저자정보
오영삼 (장안대학교)
저널정보
한국유통경영학회 유통경영학회지 유통경영학회지 제26권 제5호
발행연도
2023.10
수록면
59 - 72 (14page)

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초록· 키워드

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Purpose: As a result of this study, first, we tried to explore the variables that explain the case where buyers who use social commerce through applications in social media platforms subjectively judged the perceived utility value and perceived conversion threat. Research design, data, and methodology: Perceived utility value and transition threat were set as constructs for measurement, and the degree of influence these had on the acceptance attitude toward social media-based commerce and intention to continue using each was set as a research model. Perceived utility value and transition threat were set as constructs for measurement, and the degree of influence these had on the acceptance attitude toward social media-based commerce and intention to continue using each was set as a research model. As measurement variables, perceived utility value was measured as monetary value, learning value, and efficiency value, and perceived transition threat was set as relative opportunity cost, relative relationship benefit, and relative transfer benefit. Results: As a result of the study, there was a close relationship between positive attitude toward social media-based commerce according to perceived utility value and perceived transition threat, and the perceived transition threat was also positive. In addition, perceived utility value and perceived transition threat each confirmed the intention to continue using social media-based commerce. Implications: First, users of social media platforms think that they are using the utility in a very valuable way. Second, users believe that the benefits they receive are worth the expected utility compared to the input costs. Therefore, rather than replacing the service provider, it can be judged that they want to continue doing business with the current service provider because they believe that the benefits gained from the current social relationship are relatively high.

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