친환경농산물 이력추적시스템이 생산자가 제공하는 정보가 투명해서 소비자에게 신뢰를 준다면, 친환경농산물 이력추적시스템을 주위에 권유하고, 스스로도 적극 사용함으로써 안전한 식생활을 영위 할 수 있을 것으로 사료되며, 특히, 소비자의 신뢰확보를 위해서는 철저한 인증제도 관리와 이력추적시스템 도입 등이 이루어져야 되고, 생산ㆍ유통ㆍ소비 부문의 투명한 정책으로 친환경농산물을 소비자들에게 안전하게 제공할 필요가 있다. 따라서 친환경농산물 이력추적시스템 이용에 영향을 미치는 주요 요인들 간의 구조적 관계를 파악하기 위한 TAM을 본 연구에 적용하여, 친환경농산물 이력추적시스템의 중요한 외부변수들인 신뢰성, 안전성, 혁신성의 도입을 통하여 확장된 TAM과 소비자들의 지각된 가치 및 행동의도와의 인과관계를 체계적으로 분석함으로써 소비자들에게 안전한 식생활에 도움이 될 수 있는 전략적인 시사점을 주고자 연구를 진행하였다.
If traceability system of eco-friendly agricultural products gives transparent information, it can be helpful for consumers to have safe eating as they can recommend the system to others and be using it actively. To secure confidence of consumer, strict management of certification system and introduction of traceability system is required. It also needs to give consumers eco-friendly products through transparent policies in production, distribution and consumption. TAM is applied to this study to comprehend structural relationships among main factors affecting the use of eco-friendly agricultural products traceability system.
This study has been conducted to give consumers strategic implications by systematically analyzing causal relationships between expanded TAM and perceived value, behavioral intentions of consumers through the application of reliability, safety, and innovation, which is important external factors of eco-friendly agricultural products traceability system.
The results of this study are as follows.
First, the reliability, the external variables of eco-friendly agricultural products traceability system, has a meaningful effect on TAM`s availability and usefulness. Second, the safety, the external variables of eco-friendly agricultural products traceability system, has a meaningful effect on TAM`s availability and usefulness. Third, the innovation, the external variables of eco-friendly agricultural products traceability system, has a meaningful effect on TAM`s availability and usefulness. Fourth, TAM`s availability has a meaningful effect on usefulness. Fifth, TAM`s availability and usefulness have a meaningful effect on perceived value. Sixth, TAM''s availability has a meaningful effect on behavioral intention, whereas usefulness has no meaningful impact on it. Finally, perceived value over eco-friendly agricultural products has a meaningful effect on behavioral intention.
Implications and significance of this study suggested by the results are as follows.
First, this study can be used as a theoretical base as it verifies causal relationships among external variables of the traceability system, perceived value and behavioral intention. Second, selecting reliability, safety and innovation as an external variables of the traceability system and adopting expanded TAM to comprehend influence of external variables over perceived value and behavioral intention can be considered meaningful. Especially whereas the existing studies focused on IT industry and online shopping, empirical results of this study verified that theoretical model can be applied to restaurant businesses using expanded TAM. Third, information from the system can readily be used anytime, anywhere. It even can be used in a searching machine installed in selling area and on personal mobile phones. Convenience of the traceability system can motivate consumers to learn the system and encourage them to acquire much information on safety of food. It has been proved to be the reason for awareness and accommodation for the system. Finally, as eco-friendly agricultural products traceability system opens whole process from production to consumption, consumers can easily confirm the distribution process. This can be simplifying distribution process so that consumers can buy the product cheaper than before.
Thus, verification of mediated effect, the impact of external variables of eco-friendly agricultural products traceability system over dependent variable as TAM to be a parameter, can have sufficient value to be used as theoretical base over early study of traceability system. It needs to be further studied by converging opinions of producers, consumers and distributors so that it could be offered as a significant material to consumers and producers.
Key words: history tracking systems, reliability, safety, innovation, TAM (availability, usefulness), perceived value, and behavioral intention.
목차
제 1 장 서 론 1제 1 절 연구의 배경 및 문제제기 1제 2 절 연구의 필요성 및 목적 5제 3 절 연구의 구성 7제 2 장 이론적 배경 9제 1 절 친환경 농산물 91. 개념 및 연구동향 92. 국내ㆍ외 추진현황 13제 2 절 이력추적시스템 161. 생산이력제 162. 바코드 243. RFID 시스템 30제 3 절 기술수용 모형 451. TAM의 이론적 체계 452. 확장된 TAM의 적용 50제 4 절 지각된 가치 53제 5 절 행동의도 55제 3 장 연구 설계 58제 1 절 연구모형 및 가설 581. 연구모형 582. 연구가설 59제 2 절 조사 설계 및 측정도구 711. 주요변수의 조작적 정의 및 측정도구 712. 자료수집 및 분석 방법 78제 4 장 실증 분석 82제 1 절 측정 항목 타당성 및 신뢰성 평가 821. 탐색적 요인 분석 822. 신뢰도 분석 843. 확인적 요인 분석 86제 2 절 연구 가설 검증 921. 구조방정식 모형 분석에 의한 가설 검증 922. 매개 효과 검증 983. 가설 검증 결과 101제 5 장 결론 109제 1 절 연구 결과 요약 109제 2 절 시사점 1131. 학문적 시사점 1132. 실무적 시사점 115제 3 절 연구한계 및 향후 연구과제 1181. 연구한계 1182. 향후 연구과제 120참고문헌 122설문지 146