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The Study of High-Performance HR Practices on Organizational Performance in the Hotel Industry : The Mediating Effect of Human Resources Flexibility
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호텔 고성과 인적자원관리 관행이 조직성과에 미치는 영향 : 인적자원 유연성의 매개효과

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Type
Academic journal
Author
Lee, Soo-Hee (숙명여자대학교) Kim, Maeng-Sun (숙명여자대학교)
Journal
The Korea Academic Society Of Tourism And Leisure Journal of Tourism and Leisure Research Vol.28 No.11 (Wn.111)
Published
2016.11
Pages
109 - 126 (18page)

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The Study of High-Performance HR Practices on Organizational Performance in the Hotel Industry : The Mediating Effect of Human Resources Flexibility
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Abstract· Keywords

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The study was conducted to identify the effect of high-performance Human Resources(HR) practices on organizational performance in the hotel industry. Based on the literature reviews, high-performance HR practices, organizational performance, and human resources flexibility variables have been developed. A total of 317 valid samples, who are employees of 8 five star hotels in Seoul, was used for data analysis. The findings of this study show followings. High-performance HR practices was divided into 3 components; selective recruitment, active training, result-oriented evaluation, and incentive rewards. Human resources flexibility was categorized into 3 components; skill flexibility, action flexibility, and relation flexibility. Active training, result-oriented evaluation, and incentive rewards positively affected skill flexibility, action flexibility, and relation flexibility. Results also found active training, incentive rewards, action flexibility, and relation flexibility also had a positive effect on organizational performance. Lastly, this study examines the mediation effect of human resources flexibility in the relationship between high-performance HR practices and organizational performance.
#고성과 인적자원관리 관행(High-Performance HR Practices) #조직성과(Organizational Performance) #인적자원 유연성(Human Resources Flexibility)

Contents

Abstract
Ⅰ. 서론
Ⅱ. 이론적 배경
Ⅲ. 연구방법
Ⅳ. 실증분석
Ⅴ. 결론
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UCI(KEPA) : I410-ECN-0101-2017-323-001914104