메뉴 건너뛰기
.. 내서재 .. 알림
소속 기관/학교 인증
인증하면 논문, 학술자료 등을  무료로 열람할 수 있어요.
한국대학교, 누리자동차, 시립도서관 등 나의 기관을 확인해보세요
(국내 대학 90% 이상 구독 중)
로그인 회원가입 고객센터 ENG
주제분류

추천
검색
질문

논문 기본 정보

자료유형
학술저널
저자정보
저널정보
한국호텔관광학회 호텔관광연구 호텔관광연구 제2권 제2호 (통권 제3권)
발행연도
2000.9
수록면
9 - 31 (23page)

이용수

표지
📌
연구주제
📖
연구배경
🔬
연구방법
🏆
연구결과
AI에게 요청하기
추천
검색
질문

초록· 키워드

오류제보하기
This paper analyzes how expectations, perceived performance and expectation discordance of theme park participants affect their satisfaction. These known factors which would maximize participants` satisfaction will enhance theme park management performance. The known results are as followings. 1. Theme park participants` pre-expectations are high expecially on cleanliness, arrangements, safety of play facilities and interests on facilities and event contents. That implies that theme park management should consider developing safe play facilities and a variety of events and programs for families and group participants. 2. The results of factor analyses group seven factors; employees, facilities and programs, usage of convenience, rest areas and parking facilities, prices, tour guide and regularity, safety and fulfillment of engagements. Among those factors employees and facilities and programs are high in their explanation degrees. That implies that employees` training which would motivate their commitment will be necessary. 3. Rest areas facilities and tour guide and regularity out of expectation factors are the ones which highly affect participants` satisfaction. 4. Facilities and programs and usage of convenience out of perceived performance factors are the ones which highly affect participants` satisfaction. Perceived performance is very crucial factor which participants would feel after visit. And it is important to build a policy to attract all levels of participants through developing a variety of facilities and programs.

목차

등록된 정보가 없습니다.

참고문헌 (0)

참고문헌 신청

함께 읽어보면 좋을 논문

논문 유사도에 따라 DBpia 가 추천하는 논문입니다. 함께 보면 좋을 연관 논문을 확인해보세요!

이 논문의 저자 정보

최근 본 자료

전체보기

댓글(0)

0

UCI(KEPA) : I410-ECN-0101-2018-326-002155499