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자료유형
학술저널
저자정보
저널정보
한국마케팅관리학회 마케팅관리연구 마케팅관리연구 제24권 제1호
발행연도
2019.1
수록면
51 - 70 (20page)

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There are growing number of research on the impacts of festivals, especially the social impacts. Festivals are said to generate economic, social and cultural benefits, but are also known to induce negative impacts on these aspects. Negative social impacts perceived by the festival participants and associated negative publicity may leave lasting effects on the future of the festival. Therefore, it is important for the destination managers and festival organizers to recognize festival attendees’ attitudes toward social impacts to minimize the harm and expand blessings for future prosperity of the festival and the community. This is critical for festival organizers as it can help them develop strategies to organize a publicly acceptable festival that can augment positive social impacts with minimal unwanted consequences. Woosnam, Van Winkel, and An (2013)’s Festival Social Impact Attitude Scale (FSIAS) was utilized to measure festival attendees’ attitude towards social impacts of a food culture festival in 2018. Simple and Multiple Regressions were used to identify the influential mechanism among attendees’ attitudes toward social impacts of a festival and how the different dimensions of the social impacts affect their satisfaction and intention to revisit. It was found out that all 3 dimensions of FSIAS scale (Community Benefits, Individual Benefits, Social Costs) affected festival attendees’ satisfaction and revisit intention in varying degrees. Based on the result, this study suggests theoretical and practical implications for marketing and management of festivals. The study not only confirms the reliability and validity of the 3-dimensional structure of FSIAS scale, it also verifies that all 3 dimensions of FSIAS scale are important in explaining satisfaction and revisit intention. Continued use of this measure can allow the festival and destination managers to strategically plan the festival product in ways to augment individual and community benefits and minimize social costs. This can be done by communicating the benefits and costs of the festivals in advance with various local stakeholders.

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