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논문 기본 정보

자료유형
학술저널
저자정보
장병주 (상지대학교)
저널정보
한국관광레저학회 관광레저연구 관광레저연구 제32권 제6호(통권 제154호)
발행연도
2020.6
수록면
183 - 197 (15page)
DOI
10.31336/JTLR.2020.6.32.6.183

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초록· 키워드

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This study was carried out to present practical implications for hotel operators to reduce technostress of hotel employees by verifying the difference in employees’ technostress according to demographic characteristics in the process of handling their tasks, and the results of this study are as follows.
First, as a result of investigating the difference in technostress (work overload, infringement and complexity) of hotel employees by gender, there was no difference in the technostress by gender. Second, in terms of the difference in technostress (work overload, infringement and complexity) of hotel employees by age group, there was a significant difference in the technostress according to work overload factor by age group, and employees aged over 50 experienced the highest technostress from work overload. However, there was no difference in the technostress according to infringement and complexity factors. Third, for the difference in technostress (work overload, infringement and complexity) of hotel employees by academic background, there was no difference in the technostress by academic background. Fourth, as a result of investigating the difference in technostress (work overload, infringement and complexity) of hotel employees by position, there was no difference in the technostress by position.

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Abstract
Ⅰ. 서론
Ⅱ. 이론적 배경
Ⅲ. 연구설계
Ⅳ. 실증분석
Ⅴ. 결론
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