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The Effects of Using O2O Fashion Mobile Commerce on Consumers' Attitudes and Intentions ?Focused on the characteristics of consumers and O2O mobile commerce-
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The Effects of Using O2O Fashion Mobile Commerce on Consumers' Attitudes and Intentions ?Focused on the characteristics of consumers and O2O mobile commerce-

논문 기본 정보

자료유형
학술저널
저자정보
고태환 (인하대학교) 염선영 (인하대학교) 이미영 (인하대학교)
저널정보
한국패션비즈니스학회 패션 비즈니스 패션 비즈니스 제21권 제3호 KCI Accredited Journals
발행연도
2017.7
수록면
67 - 79 (13page)
DOI
https://doi.org/ 10.12940/jfb.2017.21.3.67

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표지
The Effects of Using O2O Fashion Mobile Commerce on Consumers' Attitudes and Intentions ?Focused on the characteristics of consumers and O2O mobile commerce-
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초록· 키워드

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This study investigated consumers' enjoyment, perceived risks, expected values, and innovativeness factors and the effects of the convenience and personalization of "online to offline" (O2O) fashion mobile commerce on its perceived usefulness, perceived ease of use, and consumers' attitudes and intention to use O2O mobile commerce. A research model was developed using the Technology Acceptance Model (TAM). A mobile survey was conducted through smartphone messengers and SNSs targeting male and female college students in their 20s who are living in the Seoul Metropolitan Area. A total of 192 questionnaire responses were used in the analysis. “Among the consumer characteristics, only enjoyment and expected values were found to make consumers feel that the O2O fashion mobile commerce is useful and easy to use. Among the mobile commerce characteristics, only convenience was found to have significant effects on consumers’ perceived usefulness and ease of use regarding O2O fashion mobile commerce. Perceived usefulness was found to have the effects on attitudes as well as intention to use toward O2O mobile commerce. It was shown that positive attitudes toward O2O mobile commerce led to positive use intention toward O2O mobile commerce.

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