지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
초록· 키워드
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The aim of this study is to suggest the tasks and strategies for the efficient provision of public services, in terms of urban management. Based on the analysis of the current status of public service delivery, the efficient delivery system, the performance-oriented urban management and the diversity of urban actors are proposed as tasks. In doing so, detailed strategies and implementation plans are as follows:
Firstly, the previous government-monopolized service delivery system should be changed in consideration of both attributes of service and urban conditions. Secondly, the reinforcement of market mechanism in public service delivery through institutionalization of competitiveness, the principle that beneficiaries should pay, readjustment of a service fee to a realistic level should be needed. Thirdly, an area-wide delivery system should be established. This includes the integration of service areas and facility management. Fourthly, a. performance-oriented public service delivery system should be established. In this context, customer's evaluation and monitoring of public service is necessary. Finally, the diversity of providers and multi-cooperation system should be established. The open debate on the service fee by citizens' participation in the process of service delivery, co-production by citizens, public service delivery by NPO and local firms should be enlarged.
This study concludes that an efficient delivery system of public services depends not only on the awareness of mayor, public officials and citizens, but also on differentiated strategies and implementation plans according to the attributes of service and urban conditions.
Firstly, the previous government-monopolized service delivery system should be changed in consideration of both attributes of service and urban conditions. Secondly, the reinforcement of market mechanism in public service delivery through institutionalization of competitiveness, the principle that beneficiaries should pay, readjustment of a service fee to a realistic level should be needed. Thirdly, an area-wide delivery system should be established. This includes the integration of service areas and facility management. Fourthly, a. performance-oriented public service delivery system should be established. In this context, customer's evaluation and monitoring of public service is necessary. Finally, the diversity of providers and multi-cooperation system should be established. The open debate on the service fee by citizens' participation in the process of service delivery, co-production by citizens, public service delivery by NPO and local firms should be enlarged.
This study concludes that an efficient delivery system of public services depends not only on the awareness of mayor, public officials and citizens, but also on differentiated strategies and implementation plans according to the attributes of service and urban conditions.
목차
ABSTRACT
Ⅰ. 서론
Ⅱ. 공공서비스 공급의 현황과 문제점
Ⅲ. 효율적 공공서비스 공급을 위한 과제와 전략
Ⅳ. 공공서비스 및 도시특성을 고려한 도시경영 실천전략
Ⅴ. 결론
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UCI(KEPA) : I410-ECN-0101-2009-359-016183934