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논문 기본 정보

자료유형
학술저널
저자정보
저널정보
한국사회체육학회 한국사회체육학회지 한국사회체육학회지 제22권
발행연도
2004.11
수록면
267 - 275 (9page)
DOI
10.51979/KSSLS.2004.11.22.267

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초록· 키워드

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This study is designed to shed a light on the effects of lifestyle characteristics on service satisfaction and reusing of sport center customers. 250 sport center customers were chosen from sport centers located in Seoul. Among 250 questionnaires distributed and collected, 46 were excluded from the study because they were not either thoughtfully or completely answered. As a result, only 204 questionnaires were adopted and analyzed. The reliability test by using Cronbach`s alpha method has the following results: the lifestyle characteristics reliability is .8423, the reliability in service satisfaction is .6792 and the reusing reliability is .6803. This paper utilizes the statistical data analysis methods including correlation analysis and regression analysis. The findings acquired based on the aforementioned research methods and data analysis are as follows First, human service showed a significant difference about lifestyle characteristic, and lifestyle characteristic had 55.9%(R²=.559) of influence about its service. Second, physical. service showed a significant difference about lifestyle characteristic, and lifestyle characteristic had 26.6%(R²=.266) of influence about its service. Third, systematic service showed a significant difference about lifestyle characteristic, and lifestyle characteristic had 39.9%(R²=.399) of influence about its service. Fourth, repurchasing intention showed a significant difference about lifestyle characteristic, and lifestyle characteristic had 62.3%(R²=.623) of influence about its intention. Fifth, word of mouth intention showed a significant difference about brand personality, and brand personality had 46.0%(R²= .460) of influence about its intention. sixth, reusing showed a significant difference about service satisfaction, and service satisfaction had 28.4%(R²= .284) of influence about reusing.

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