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논문 기본 정보

자료유형
학술저널
저자정보
장필식 (세한대학교)
저널정보
대한인간공학회 대한인간공학회지 대한인간공학회지 제38권 제2호
발행연도
2019.4
수록면
105 - 114 (10page)
DOI
10.5143/JESK.2019.38.2.105

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초록· 키워드

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Objective: The primary aim of this study was to examine the sentiment expression according to gender and user activity level with a particular focus on the social networking site of Twitter.
Background: With the vast and ever-growing popularity of social networking services, sentiment analysis on SNS has become widely used in data science for analysis of user`s feedback and opinion mining.
Method: The messages posted from 13.4 million twitter users (6.9 million male users) for 11 months were analyzed and the message polarity, sentiment strength and the type (evaluative/factual) of messages were explored.
Results: The results showed that the average sentiment strength of female users was significantly (p <0.01) higher than that of male users and the average sentiment strength of highly active male users was lowest among groups. It also showed that the highly active male users tend to post more negative messages than other groups and female users express significantly more positive sentiment than male users for both highly and less active user levels.
Conclusion: It implies that the gender and activity level differences of users should be considered in sentiment analysis on social media data to gain valuable insights.
Application: The results of this study could be used as quantitative, empirical data and design guidelines for developing sentiment analysis and opinion mining systems on SNS.

목차

1. Introduction
2. Background
3. Method
4. Results
5. Conclusion
References

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