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The Effect of Relationship Conflict on Job Engagement and Organizational Commitment in hotel Employees: The Moderating of Ego Resilience
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호텔종사원의 관계갈등이 직무열의와 조직몰입에 미치는 영향: 자아탄력성의 조절효과

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Type
Academic journal
Author
Journal
Tourism Management Research Organization 관광경영연구 관광경영연구 제23권 제4호
Published
2019.1
Pages
285 - 307 (23page)

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The Effect of Relationship Conflict on Job Engagement and Organizational Commitment in hotel Employees: The Moderating of Ego Resilience
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Research history (4)

2019

The effect of Laber Flexibility on organizational commitment in hotel Employees - The moderating effect of Mindfullness -
Kim Hayan Tourism Research 2019.01 Academic journal
The Effect of Relationship Conflict on Job Engagement and Organizational Commitment in hotel Employees: The Moderating of Ego Resilience
Kim Hayan 관광경영연구 2019.01 Academic journal

2014

Study on the influences of Hotel employee''s perception of organizational politics on organizational commitment: Focused on the mediating organizational cynicism
김하얀 일반 2014.01 Thesis
The Effect of Perceived Organizational Politics on Organizational Commitment - The Mediating Effect of Organizational Cynicism -
김하얀 Tourism Research 2014.01 Academic journal
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Abstract· Keywords

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The purpose of this study was to investigate the effect of relationship conflict on the job engagement and organizational commitment of hotel employees focused on the moderating effect of ego resilience. The data collected from a survey of 300 Hotel Employees working on was analyzed using exploratory factor analysis, multiple regression analysis and mediation regression analysis. And, through the study result, the necessity of the relationship conflict in the organizational aspect is presented with theoretical and practical implications. The study result shows that, first, for Hypothesis 1, the relationship conflict had significant negative(-) influences on job engagement. Second, Hypothesis 2, it was found that relationship conflict had significant negative(-) influence on organizational commitment. Third, for Hypothesis 3, job engagement positive influences the organizational commitment. Forth, for Hypothesis 4, moderating effect of ego resilience is not significant in the relationship Relationship conflict and job engagement. The results also show that the ego resilience is not able to control the relationship conflict. Lastly, Hypothesis 5, moderating effect of ego resilience is significant in the relationship Relationship conflict and organizational commitment. The results also show that the ego resilience is able to control the relationship conflict. Therefore, measures to minimize the relationship conflict among members of organization should be considered and, in the future, related studies should be performed as well.
#Relationship Conflict. Job Engagement. Organizational Commitment. Ego Resilience.

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References (55)

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김기성 / 2019 / 호텔종사원의 심리적 자본과 조직몰입, 조직시민행동의 구조적 관계 : 조직신뢰의 조절효과를 중심으로 / Tourism Research 44(1):1~23 dbpia 김영식 / 2016 / 조직동료의식이 과업갈등과 관계갈등 역동에 미치는 영향: 팀워크 및수행에 미치는 효과를 중심으로 google schola Young-shik Kim / 2018 / The transformation from task conflict into relationship conflict: The moderating effects of evaluation apprehension and intimacy / Korean Journal of Industrial and Organizational Psychology 31(4):831~849 Crossref Joohan Kim / 2018 / The Effects of Hotel Employees’ Leisure Activity Participation on Organizational Commitment and Customer Orientation / Journal of Tourism Management Research 22(5):335~355 Crossref 김준호 / 2015 / 호텔 레스토랑 종사원의 갈등유형이 직무스트레스, 직무만족과직무성과에 미치는 영향 google schola

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